The Plough Reviews Summary

Atmosphere & Setting

Pros:

• "The area was laid out and decorated beautifully."
• "Very good family atmosphere."
• "The pub had a really pleasant atmosphere."
• "The pub itself is quite large with loads of seating inside & out, and I love the way it looks and feels inside."
• "The table looked lovely, the place was comfy and welcoming."
• "It was amazing, the atmosphere was very cosy and Christmasy."
• "The place has a great vibe."

Cons:

• "One last point was the cobwebs above where we were eating, they were huge. The whole pub could do with a decent clean."
• "First to get into the Plough you have to walk round a rope and fencing around the seating area on they outside then when you get in loud music greets you a stone floor and walls looking half finished."
• "The atmosphere wasn't great, but it was pretty quiet for a Saturday evening."
• "Horrible now, unwelcoming right from the start with an office like double glass door."
• "The place has completely lost its character now."
• "Tables were filthy and sticky."
• "Looks a bit run down from the outside but the food is good."

Service

Pros:

• "We gave our order to a very pleasant young waiter."
• "The warmth of all staff is so welcoming."
• "Greeted by a really nice guy who made you feel really welcome."
• "Good service, attentive without being overbearing."
• "All were served by friendly and courteous staff."
• "The Staff were friendly and efficient."
• "Service was excellent, staff were friendly."

Cons:

• "Thought we would give this place another chance as we were disappointed with the service on a previous visit. Still really poor service."
• "Service was very slow, we asked where the food was and told they were just dishing up."
• "Absolutely disgraceful customer service."
• "The manager is a joke, it is almost a guarantee that at some point while your at this particular pub you will see or hear him in an argument with either a member of staff or with a customer."
• "How can this restaurant keep such a bad, careless to the customer and rude to the staff as a manager! Shame on him!"
• "Absolutely terrible and disgusting staff behaviour. So rude and have been there before but never experienced such a horrible experience and they don't seem to care either when you complain apart from shrug there shoulders."
• "The only bad thing I didn’t like was that we were sat on a table with everyone bumping into us and at one point I nearly ended up with someone’s bottom in my food."

Food Quality

Pros:

• "The nachos are the best I have ever had."
• "Food is great: quality and quantity."
• "Food was amazing, portion sizes were huge and prices are very reasonable."
• "The food was simply divine, from the fresh battered fish and the crispy hand cut chips, to the thick succulent cheese burger which all went down a treat."
• "The food was great. I had the fish and chips with garden pea's and can, hand on heart, say that was the best piece of cod I have had in decades."
• "First time having a roast dinner here and I was very happy with what I got, presented nicely and tasted amazing."
• "The food was superb and plenty of it."

Cons:

• "Just had lunch with my wife she had a steak sandwich wanted it well done but it was very much over done and her chips we hard."
• "Horrendous food. Roast dinner was embarrassing, one tiny broccoli stem, 3 potato's and a carrot medallion with zero stuffing and a couple slices of grissly fatty beef."
• "Eating here today was absolutely disappointing nothing I went to order was available and had to wait an hour or it to come won't be revisited any any time soon portions smaller and only just warm when arrived."
• "Lamb had to be sent back has it was undercooked, the chicken pie had about 3 pieces of chicken in it and my seafood basket was instantly forgettable."
• "The chips were over cooked and the chicken was hard and dry."
• "Food is so small for the price. They come so small it won’t fill you up."
• "The food was obviously frozen. Breaded prawn fell out of the coating."

Value for Money

Pros:

• "Prices are reasonable at The Plough."
• "Great Gluten Free options."
• "Excellent service and food on a busy day, good portions, helpful staff, efficient and courteous."
• "Food was served in good time and reasonably priced."
• "The food was delicious and great value for money."
• "Great value for money! Highly recommend."
• "Very nice pub grub. Always well cooked."

Cons:

• "Food portions are average size for the money could be bigger."
• "Its a few pounds more than some other pubs but its definitely worth it."
• "The price of food is and drink is a little above average."
• "If a tad expensive but you have to pay for pleasant surroundings in this day & age."
• "Felt it was expensive for what me and my 12 year son had."
• "The food is substandard and I could have got it for half a price with a free beer at Rye House."
• "The Sunday roast selection is good but is not as big as I would like it to be."