Shalimar Restaurant Reviews Summary

Staff and Service

Pros:

• "The staff is really friendly and appreciate the opening times."
• "Service was quick, friendly and the food was great, real value for money."
• "Very friendly and relaxed atmosphere. Well worth a visit if you haven't been already."
• "Staff were lovely and attentive, great atmosphere."
• "The manager, Jamaal, was absolutely fantastic and offered me a discount on my next order."
• "Both were extremely tasty and delivered with speed, courtesy and great customer service."
• "Excellent staff. Very informative and knowledgeable on their food and appropriate spicing if you are unsure on what heat you can tolerate."

Cons:

• "Refused a table this evening by the manager/owner."
• "Service is well below expected."
• "Food not great. Probably the worst Indians I’ve had in the Uk."
• "Wouldn’t recommend the takeaway service but the in house service is fabulous."
• "Not the place to go if you want to adhere to social distancing or witness good practice of wearing face masks or sanitising hands by the staff."
• "Was rushed in and out in 44 mins. Service poor waiter insisted 3 times in taking my glass even though was finished."
• "Ordered for delivery at 5:45 no food by 6:30 called the restaurant for the man to say delivery driver is 2/3 mins away which is fine! Waited another 15 mins called back for the man to say he’s delivered my food?"

Food Quality

Pros:

• "If you want fantastic food at a reasonable price, this is definitely the place to come."
• "The food is 💯 percent authentic Pakistani (lahori) food."
• "A lovely restaurant. Food was excellent and staff were very friendly and efficient."
• "Great food accompanied by great service."
• "Set menu is great value for lovely food."
• "Great food. The best thing I've tasted in any Indian is their - Special Karahi Afghani - it's superb."
• "Best lamb bhuna I have ever eaten! Beautiful tender lamb, lovely all round."

Cons:

• "Chicken shashlik looked more like a Chinese chicken and green pepper meal."
• "Friendly staff, but the food was so bland. Spicy but just no flavour."
• "Fish/seafood platter £20... over cooked... dry and not worth the pennies."
• "Worst Indian food I've ever had, ordered chicken tikka bhuna but tasted nothing like a bhuna."
• "The floors were slimy and slippery, the tables were sticky and the food tasted ok but both our main dishes which were completely different on the menu looked identical with the sauce on them!"
• "Had a takeaway at the weekend... Some pieces of chicken tasted undercooked."
• "Everything tasted same just a horrible curry flavour."

Value and Pricing

Pros:

• "The prices are reasonable."
• "Absolutely amazing food, very attentive staff and reasonably priced, fab atmosphere."
• "Food was great and very reasonably priced, even drinks were quite a bit cheaper than we paid in a nearby pub the previous evening."
• "Lovely wines at decent prices. Highly recommended."
• "Amazing food at reasonable prices. Loved Nihari and haleem."
• "Meals were hot, fresh and fast & very good portion sizes too."
• "Best advice ever. Beautiful good value."

Cons:

• "Outside it says evening menu 3 courses for £10.99 per person... I went in and was told this was for a minimum 2 people... What a con and what old faced cheek from the staff."
• "Lovely meal only downside is the price of a cup of tea."
• "Not as nice as expected. Friend gas 4 x curryhiuse and this not a patch on them and 10% service charge & £51-99 lot of money."
• "Claims 2 for 1 with taste card but fail to mention online or in person that it’s only on starters and mains until they bring you the bill."
• "Food itself came to over £15 which I do not regard as good value for the service and quality received."
• "Food was very affordable however the actual food was very forgettable, ive had curries all over the UK and these were both very bland and uninteresting flavour wise."
• "Some pieces of chicken tasted undercooked, other piece looked and tasted fine although it was a very dry dish (lack of sauce) small portions (compared to other Indian takeaways) And over priced."

Ambiance and Atmosphere

Pros:

• "Shalimar has a great atmosphere and there is always a friend face there smiling to welcome you!"
• "They really were attentive, especially towards the 7 year old in our party of five."
• "Staff are absolutely spot on and great service."
• "The owner makes a point of looking after diners and certainly recognises regulars."
• "You will love Jimmy and his staff, superbly friendly and patient."
• "The atmosphere was vibrant and friendly, with a few regulars."
• "What a little gem this Indian restaurant is we have just had a lovely meal in nice surroundings."

Cons:

• "Well over 1hr 15mins later it arrived. Not up to our expectations!"
• "Left after 20mins with still three bookings ahead of us waiting for a table."
• "All containers were covered in stuff staining our worktops."
• "Not very spruce if you're expecting a couple date night, food just warm, ideal for tradesmen popping in after work for a beer and food with their mates, needs a serious revamp."
• "The restaurant was very noisy."
• "Absolutely shocking service we came with a pram and was turned away disgusting service apparently no room for pram in restaurant."
• "Booked a table, on arrival was told wait would be 10-15mins and was then sat in a booth where they kept the cleaning products."