Chai Street Indian Restaurant Reviews Summary

Ambiance

Pros:

• "The ambiance was inviting and comfortable, creating a pleasant atmosphere for a meal."
• "The cozy and vibrant ambiance adds to the overall charm, making it a perfect spot for a cozy meal or a lively gathering."
• "The ambience is nice and we quite liked the brightly overdone decor."
• "The Ambience is fantastic and food is as authentic as it gets."
• "The environment was clean tidy and had a lively atmosphere."
• "Nice vibes. The menu has a good variety of expensive and inexpensive meals and cater to most dietary needs."
• "The atmosphere was fantastic, considering they were busy the staff were very friendly and accommodating."

Cons:

• "The atmosphere was very noisy (understandable I guess) but we felt rushed to order."
• "Also maybe toning down the music a little bit would be nice too, so we’re not shouting at each other."
• "Very loud blaring club dance music which was too loud and ruined the atmosphere."
• "Looks a bit rough inside, could be a bit cleaner but not put off."
• "Filthy toilet inside. Won’t be going again sorry."
• "Quite disappointed with our visit today. The tables were dirty and there used glasses, plates over the bar area."
• "Dirty restrooms detract from the overall experience, highlighting a need for better maintenance."

Service

Pros:

• "The staff was attentive and made sure patrons felt valued throughout their dining experience."
• "The service was good and pretty quick, making the dining experience smoother."
• "The attentive staff and impeccable service enhance the dining experience, ensuring that every visit is memorable."
• "Staff was very friendly and making sure that we are ok, also asking about food quality and if we needed anything else."
• "The service was rapid! Very tasty though with great pickles."
• "Service could be a bit more professional and on the ball as they forgot a couple of things but I'd definitely eat again."
• "The staff are absolutely down to earth making the environment welcoming and warm."

Cons:

• "When I asked the guy serving if I can get an extra side plate, he asked me to eat on the tray in which he got biryani."
• "We had to request our own menu, request to order, and waited a long while before being able to call the waiter over to request the bill."
• "Poor service, poor hospitality. When ordered food for the second time, they made us purposely wait for a long time."
• "The service was slow- it took them over 20 mins and 3 requests to put water on our table."
• "The service we received was very good efficient and friendly. Relaxed atmosphere, with fantastic cocktails and great music."
• "Service was kind of negligent, but friendly. It was also a bummer that half of the menu was 'out'."
• "The staff is not so friendly. It's my first visit to Cardiff and I chose this restaurant after seeing reviews."

Food Quality

Pros:

• "The spice level of the food was just right, catering to various tastes."
• "The curry was nice and the chicken was well-cooked but the rice was quite watery."
• "The menu boasts a delectable array of traditional Indian dishes bursting with aromatic spices and rich flavors."
• "Authentic Indian restaurant, right in the middle of city centre. Good food, great taste."
• "All the meals were amazing, really full of flavour and very fresh."
• "Fantastic Indian restaurant in the heart of the city. The food is as authentic as it gets."
• "The food was delicious - we got the grills and a selection of curries and sundries to share."

Cons:

• "Unfortunately, the food just wasn’t that great. There were literal pools of water on my plate."
• "I did not enjoy the pani puri. I would not recommend those."
• "The only reason for the 4 star is that the masala chai wasn't good."
• "Food was ok, I had the vegan Thali it was nice but nothing to rave about."
• "The darjaleen mo:mo was worst I have ate in my life. I would strongly recommend others not to order the darjaleen mo:mo."
• "The desserts were very very small and therefore way too expensive."
• "The quantity is too much less as the price. I ordered dahi puri and there was no stuffing in that."