Spice Club Reviews Summary

Food Quality

Pros:

• "Food is delicious! (take-away and eat-in food)"
• "Chicken tikka balti was delicious. Chicken was perfect and the heat just how I asked."
• "The Garlic Mushrooms were delicious and perfect."
• "The food was excellent, mixed Tandoori grill was really tasty and the wife enjoyed the veg balti."
• "Tonight's chicken jalfrezi was possibly the best one i have ever had, amazingly tasty / spicy."
• "The Butter Chicken and Chicken Tikka Masala were perfect, just the right portion size and couldn’t fault it."
• "The curry here was amazing. Probably the best curry i have ever had... Very good value for money."

Cons:

• "They gave me the wrong order."
• "Chicken Biryani and tandoori chicken was dry and not very tasty unfortunately."
• "Food was fresh but tasteless for a curry."
• "Rogan josh tasted like a tikka, madras not pleasant."
• "One of the worst Indian food we ever had, Kadai paneer, no salt when we said the same to one of the servers he replied ‘Chef said we don’t put salt in this’."
• "Our starters and mains had next to no taste."
• "When we ordered butter chicken, the dish tasted extremely sweet I could really feel the sugar crystals."

Service

Pros:

• "Excellent friendly and attentive service."
• "Lovely restaurant with attentive helpful staff serving delicious cuisine, very ample portions."
• "There was a lovely waiter who served our food with a southern accent he was lovely and polite."
• "Staff we’re very polite and able to accommodate us even though they were very busy and we hadn’t made a reservation."
• "Staff were friendly and relaxed."
• "Really lovely staff, very welcoming and helpful."
• "The staff were so friendly and accommodating."

Cons:

• "At 23:30 we called again to be told that they haven't done deliveries since lockdown."
• "The service however was lacking slightly."
• "Gave an honest opinion to one of the staffs, which he couldn’t handle and really answered in a harsh and rude manner."
• "The manager was most unpleasant to the pregnant lady in our party."
• "Terrible service, starters mixed up."
• "We had to order a round of drinks 3 times before it arrived."
• "The service however was with a rushed and rude manor."

Atmosphere & Decor

Pros:

• "Spice Club is an attractively decorated restaurant with an extensive menu."
• "Lovely restaurant with attentive helpful staff serving delicious cuisine, very ample portions."
• "From the starters to the mains the food was tasty highly recommend if you ever visit the Lake District."
• "What a beautiful restaurant! Very modern with tasty, well presented food."
• "Furnishings inside the restaurant are attractive and there is a delightful atmosphere."
• "The restaurant looked very clean and nicely laid out."
• "Toilette was very clean, and the restaurant everywhere was very clean."

Cons:

• "There is only 1 toilet for the gents, so a queue easily forms."
• "They don’t even have high chairs so my 2 year old was not eating properly."
• "The restaurant was very busy and the atmosphere can only be likened to eating in a rowdy pub."
• "While sitting there waiting, you look around and the place is quite shabby and dirty nowadays."
• "Little to no covid precautions."
• "The restaurant was very busy and the atmosphere can only be likened to eating in a rowdy pub."
• "They put the entire bill of 10 of us on one and they wouldn't break down the bar tap for us, most likely so they could add more drinks to it."

Value

Pros:

• "A discount for collection/takeaway meant was just under £30 for two of us with the usual sides and breads etc."
• "Reasonably priced, lovely restaurant."
• "Both my husband and I would totally recommend you eat here. Staff are great and the food.... amazing!!"
• "Happy with the price and would definitely recommend The Spice Club."
• "We thought it was excellent value for money."
• "The curry here was amazing. Probably the best curry i have ever had... Very good value for money."
• "Fantastic service, great taste, very reasonable price."

Cons:

• "Surprisingly expensive!"
• "The biggest surprise was the £51 bill for two poppadoms, mains, naans and drinks."
• "Over priced for what we got."
• "I ordered two chapattis, they aren't on the menu, but cost me me a whopping £5.90 for just two!"
• "Not sure how that was our problem and why if they were admitting we were being given an inferior service we still had to pay full price."
• "We noticed that we were charged more than what we expected."
• "Overpriced food, really bad customer service."

Menu Variety

Pros:

• "Spice Club is an attractively decorated restaurant with an extensive menu."
• "A brilliant menu with a great choice of starters and mains."
• "The child didn't like curry and the staff went way above my expectations and cooked fish fingers and chips for him."

Cons:

• "There was no choice of sundries. The only thing on offer was nan bread. No chapatti, paratha, puree etc, so this was also disappointing."
• "Limited options for vegetarians and vegans."
• "The lamb buna I had lacked the depth of flavour that I was expecting."
• "This isn’t Indian food. This is food cooked with Asian spices."
• "Also they don't do hot drinks."