"Kept me updated throughout the entire process at each stage of my house sale."
"She was on top of my case from the start and was super responsive."
"Kept us up to date with every stage."
"Davisons solicitors took the time to call me and explain literally every concern I had."
"Everytime I phoned, he answered straight away, and promptly replied to any email queries."
"They were responsive and informative as well as reassuring of the process."
"The team communicated progress throughout and dealt with the sale and purchase in a professional efficient manner."
Cons:
"The worst service I’ve ever received from any business."
"Every step of the way we had to constantly chase and force the solicitor to take next steps."
"It's very difficult to get through on the phone, replies to emails are sporadic, and I was frequently in the dark regarding exactly where I was in the process."
"They kept asking for documents we had already sent and they were very last minute and unorganised on more than one occasion."
"Never get hold of them, rarely call back, ignore voice messages."
"No phone calls, even when I phoned them to check in progress."
"The most disgusting service I've ever received. Unprofessionalism, total lack of responses and communication throughout."
Customer Service
Pros:
"Sam and her team have been superb. I knew exactly what was going on, what I needed to do and by when I needed to do it."
"I really can't understand why some members of the public give conveyancers a hard time."
"We couldn't have wished for more from Malika. She was very efficient, caring, friendly, and worded her messages in an easy to understand format."
"A very friendly professional lady with whom I had complete faith in."
"Very knowledgeable, experienced. Very prompt to respond to our emails."
"The team has been extremely helpful, friendly and professional throughout our house purchasing journey."
"The level of service received by Emma and Sadika has been exceptional."
Cons:
"Gemma Lloyd - Quality Solicitor Davisons - STAY AWAY from this firm."
"The previous solicitor, who has since retired, gave me the impression she just wasn't interested in the job to hand!"
"They have been very rude on multiple occasions."
"Avoid and use at your own risk."
"AVOID AT ALL COST!!!"
"The secretary to the solicitor is very hard to communicate so is the solicitor herself."
"Avoid! They are shocking. They didn't send me the initial paperwork so it sat with them for months as they didn't bother to see why I'd not sent anything back (!)."
Efficiency
Pros:
"Every aspect of the purchase went very smoothly."
"Buying our first home couldn’t have been easier."
"Everything was done promptly and smoothly."
"Professional & efficient for both."
"They completed the process within 3 months."
"The whole buying process was completed so smooth and we can get the key on time."
"The process was very smooth and completed very quickly in under 2 months no hassle at all."
Cons:
"I have made numerous attempts to get a notice of transfer letter over 6 months that I have paid for."
"Because of her incompetence, ignorance, irresponsibility I lost a 2 bedroom 2 days before the supposed contract exchange and after 5 months of pain."
"They take on too many new clients and fail to complete files already open."
"I will never, ever, even if it's the cheapest by far, or the only solicitors that are still standing, result to using their services again."
"Awful company, take far to long to do anything, and expensive on top."
"We had a terrible experience with them... We received a document showing mainly the next door flat and half of the one we wanted to buy, never received a complete one even after questioning."
"Over 2 months later and I receive an urgent email... demanding an extra £140 from us to cover the cost of the developer solicitors."