"What a truly wonderful place, wheelchair friendly too all the way around."
"Wheelchair roundabout is a winner !!!!"
"Free parking, lots of disabled spots right outside."
"Disabled friendly inside with room for small disabled scooter and or wheel chair."
"I highly recommend this to all especially disabled visitors, it's 100% wheelchair friendly."
"Parking is the main Stonham Barns parking, and so is pretty wheelchair accessible."
Cons:
"No covered seating area for eating, either - not ideal in the rain."
"Car park was a little confusing."
"The best little date day out. All staff were kind and helpful, we came on a Sunday when there was a carboot and there sadly was no where to park(no mention of carboot online)."
Animal Encounters & Displays
Pros:
"Another great day at SOS, a large selection of owls, eagles and other birds of prey, and some enjoyable and informative shows."
"Definitely recommend staying for one if the three displays as the staff are very knowledgeable and entertaining."
"The flying displays are brilliant and you really get up close and personal with the birds."
"The children completed a trail finding out the names of various owls for a prize on the way out."
"The flying display is a must both for the close up feel of the magnificent birds and knowledge imparted in an informal and fun way by the dedicated staff."
"The Meerkat talk was very informative and the flying display was amazingly, would recommend both if you are planning a visit."
"The regular demonstrations are well worth attending so fit them in."
Cons:
"Run down some of the enclosures for the large owls were disgusting old no room to stretch their wings."
"We were shown two birds close up but the accompanying talk was a little above the intellect of a 5year old boy."
"There was no real evidence that this is an Owl Sanctuary, more of a bird zoo."
"I found annoying was 2 of staff talking between themselves at my right hand side which was rude when we were trying to listen to the person talking on display."
"It was nice to see the birds flying again although we had received an email to say they were flying so took this to mean they were doing their flying displays but actually they are just training and exercising them at the moment so a bit of miscommunication there."
"No flying displays during winter months."
"There is no touching or handling of birds, up close."
Facilities & Amenities
Pros:
"Everywhere within the sanctuary was very well kept and every animal looked to be in a healthy condition."
"Great value for money, polite friendly staff, clean toilets."
"There's seating areas all through the site. Play ground and play areas, including an indoor play barn, well tended grass and paths so very suitable for all abilities."
"Picnic tables in among the aviaries were a nice touch."
"Plenty of parking."
"Plenty of space for picnic."
"The environment is small but perfectly formed and easy to navigate."
Cons:
"There are no toilets on site, or eating facilities, but they are just outside so within a short walk of the main shop."
"There is no food or drink within the sanctuary, and there isn't a place within that sells it, but within Stonham Barns there are."
"There's no food or rest facilities on site, but they do allow(and encourage) the usage of the facilities on the next Stonham barn complex."
"The sanctuary had no cafe."
"Would have been good if there was a small cafe inside an here you could buy a drink rather than having to go out and come back in again."
"Only thing missing was a coffee shop but I am told that it is possible drinks will be available in the future."
"Unfortunately if walking is a problem for you or you have small children the only toilets are outside the complex at the moment."
Staff & Customer Service
Pros:
"Staff were really friendly and knowledgeable."
"Staff welcoming and helpful."
"The staff were very friendly answering any questions that we had."
"The staff were very polite and knowledgeable and the birds were fantastic!!"
"The staff were all very assertive with regards to covid restrictions and very polite."
"The staff were incredibly friendly and knowledgeable."
"Staff very polite and knowledgeable."
Cons:
"My only gripe is the high entry cost; we attended on a free day (though we made a small donation)."
"The staff didn't seem approachable, mainly sitting around talking amongst themselves."
"The employees are very nice, and very clearly care about the animals."