"Relaxed atmosphere at the venue and lovely view of Swansea Bay."
"Lovely arty hobo feel to this coffee lounge."
"The atmosphere is excellent, tasty food and breathtaking views."
"Lovely vibe in this eclectically decorated restaurant/bar."
"Atmosphere was lovely, good range of vegan food."
"Great atmosphere, sat outside in the sun eating breakfast."
"Lovely setting, ordering done on app, prompt service."
"A lovely bar/restaurant over looking the bay."
Cons:
"A bit too noisy from other people, would be good to reduce noise."
"The atmosphere wasn't one I wanted to hang around in."
"Mid afternoon on a week day it's like a kindergarten with lots of noisy and some screaming kids."
"Awful salad. Average expensive food. They need to up their game big time."
"Confusion with delivery, apologies were given, a bit too noisy."
"It was hectic when we were there but staff were lovely and food was decent."
"I've not eaten at this chain before so don't know if they're all the same."
"Not the cheapest and food very 'Posh' but we enjoyed. The location is the winner."
Service Quality
Pros:
"Service is always friendly and swift."
"The staff are the life of the place, very welcoming."
"Service with a smile is all I can say about this place."
"Fantastic views overlooking the sea! Me and my mam had a great lunch here."
"Very friendly and helpful staff. Food took less than 10 minutes to arrive."
"Service was slow, and the food was cold. My burger was so cold the American cheese on it didn’t melt."
"Great place to have a chilled lunch breakfast or dinner, comfy atmosphere."
"Excellent place to visit whilst in Mumbles. Staff are fantastic, very friendly."
Cons:
"I also don't like to have coffee here the coffee is so small yet is so expensive."
"Waited a while at the bar to get served (only 1 of the 3 people behind the bar seemed to be serving)."
"We sat upstairs and told they'll bring the drinks up, it wasn't very busy there and I had a pint of lager and my partner had a coke, it seemed to take forever for our drinks to arrive."
"Service wasn’t very good, staff not attentive and the food was not great."
"Staff working hard to keep up. Could do with signage at the entrance so customers know to queue at busy times."
"Awful !! We waited 25 mins for a cappuccino and pot of tea."
"Not very impressed food was cold service was slowly for of us there waiting for food we haf to send food back."
"Upon arrive at the Croeso lounge we enjoyed our 5 minutes standing in the street at the entrance while we browsed the staff ignoring us."
Food Quality and Menu
Pros:
"All of us were pleased with our selections and all tapas tasted lovely."
"Food was good, it’s not expensive, and filled a hole, the tapas is great for snacks to share."
"The food was okay to say the least. A good menu with quit a selection to pick from."
"I ordered brunch and a pot of tea. First the tea came, I had to send back the teacup as it was dirty and the new one I got was also dirty. I then looked at the tea pot and that was dirty too! So I had to send the whole thing back! Eventually the food came, it looked good but was cold."
"I love the Lounge chain, and this stores location is fantastic."
"The Lounges range of restaurants and pubs are excellent, with a very good range of food."
"The turkey pie was delicious and creatively presented."
"The view is to die for... the staff are always so so cheerful and friendly and I love the food because you can just get exactly what you want no matter how quirky the combination."
Cons:
"It's a very expensive place. I recently ordered their cheesecake, it cost £7.25 and it was so small! I felt really ripped off."
"That being said, the opening times great, many times I go in while I wait for a bus or train late at night because the other coffee shops are closed, lots of interesting stuff on the menu and very nice staff. Just if they could give you more for your money, that would be great."
"Food was OK. Chicken was cold but had boiling hot chips."
"For a place that always seems busy it amazes me how the staff always have time to be pleasant and personable."
"Being school holidays this place was very busy and we had to queue outside."
"The food was really tasty but unfortunately it had been sitting in the kitchen waiting for the runner to bring it to us and was cold."
"Sat for over 30 minutes before anyone told us you have to order at Bar and thats because I caught a bar staff on her way to another table."
"We were greeted at the door, asked about any allergies and shown to available tables."
Value for Money
Pros:
"Great place to relax with your dogs with reasonably priced food."
"Prices great."
"We had a few drinks here on our first visit and enjoyed the view. Good range of food, reasonable prices and the staff are lovely."
"Great food, great service, well priced too."
"Lovely location and venue. Lovely staff. Food quality is inconsistent and can sometimes be poor and poorly presented. Seems the later you eat the worse the food gets. Other times food can be great."
"Very friendly and helpful staff. Food took less than 10 minutes to arrive. Very tasty. Fab views."
"Great food, accommodated a group of 10 at short notice on a Saturday ... Lucy and Quill looked after us really well and took good care of our gluten free order."
"Lovely location and good drinks. Coming back again."
Cons:
"Paying for the location and atmosphere rather than quality of food."
"Also a ridiculous price of £5.40 for a pint of lager."
"Not the cheapest and food very 'Posh' but we enjoyed. The location is the winner."
"Food as always delicious along with fabulous views.....but food took almost an hour to come and no explanation was given and no.prior warning that there was a wait on food."
"The food was really tasty but unfortunately it had been sitting in the kitchen waiting for the runner to bring it to us and was cold."
"Lovely place usually can get a seat no need to book pity their meals are so expensive not really worth the money that you are paying for but otherwise the food is delicious"
"It's a lovely venue with really nice staff... but it can take 20 minutes for your drinks to arrive and the food is alright, not worth the money or the delay."
"Needed a coffee with the family after a walk in the rain. Despite being busy, the staff were lovely and made us feel really welcome. Will definitely come back!"
Accessibility and Dog-Friendliness
Pros:
"Always find it difficult to find dog friendly places but this was great… lots of dogs in there… and they are allowed inside!"
"This visit we came with our dog and could only be seated downstairs as no dogs allowed upstairs."
"Dog friendly inside (downstairs) a definite plus."
"Great place with a fantastic gluten free menu, great vibes with an outstanding view on the Swansea coastal scenery."
"The food was really tasty but unfortunately it had been sitting in the kitchen waiting for the runner to bring it to us and was cold."
"Love this place, it's so cosy. Nice place to eat or just for drinks. Great atmosphere."
"Dogs everywhere I don't get it why places that serve food allows dogs on the premises so unhygienic."
"Love the croseo lounge often come here for a cuppa.dog friendly though dogs not allowed upstairs.great setting for romantic meal to sit inside or outside and often busy.lovely staff."
Cons:
"Unfortunately, they don't allow to keep the dog on your lap."
"I don't get it why places that serve food allows dogs on the premises so unhygienic."
"Couldn't buy my glutenfree food as they don't accept Scottish money l think this is absolutely atrocious in this day and age,will not be back ever."
"The place is obviously run by kids who couldn’t care less about customer service."
"I am fully appreciative that the weather was hot that day, but none of your other staff behaved like that."
"It's a lovely venue with really nice staff... but it can take 20 minutes for your drinks to arrive and the food is alright, not worth the money or the delay."
"Food as always delicious along with fabulous views.....but food took almost an hour to come and no explanation was given and no.prior warning that there was a wait on food."
"Great place to have a chilled lunch breakfast or dinner, comfy atmosphere and great selection of food and drinks."