Prezzo Italian Restaurant Bournemouth Westover Road Reviews Summary

Food Quality

Pros:

• "Food tasted delicious, even though one of the starters (mozzarella bites) was cold."
• "Great food with a well priced set menu with 3 courses included."
• "Food is delicious, had the King Prawn Risotto and Calzone Pizza and also the flatbread share platter."
• "Amazing amazing food (we had carbonaras, mac & cheese, calamari & garlic pizza breads) for Mother’s Day! Beautiful tiramisu!"
• "Probably the best italian meal i have ever had. The spaghetti carbonara was perfect, everything was cooked exactly right."
• "Food was great, nice selection and cooked well."
• "The food was fresh and served quite quickly, a huge amount of everything we ordered."

Cons:

• "I went here twice while I visited Bournemouth it was so lovely and the food was amazing that I came back the next day unfortunately everything was perfect until the desert and a glass of lemonade it ruin the whole meal having a hair wrapped around my chocolate dessert and lipstick on my lemonade glass."
• "Kids pizza supposed to be with pepperoni, but it came with cheese only."
• "Ordered ribs and brought within 10 minutes[surprised]. Only be served burnt, hard ribs."
• "Dinner was lovely let down by a hair in our food though and then a piece of bone in the pasta."
• "The food was quite bland in taste & the Garlic Bread, well (Who forgot to add the Garlic) very disappointing."
• "The pork was also undercooked."
• "We had a two pizzas one was cold and all off us agreed worst pizza in our life."

Service

Pros:

• "The atmosphere have an Italian touch and is inviting, the staff were incredibly friendly and helpful."
• "Our entire stay was amazing top to bottom. The servers were quick and efficient, our drinks and food were brought out quickly and the food was warm and delicious."
• "Good friendly service."
• "Friendly, welcoming staff, prompt service at the table, clean. nice atmosphere, fab food would return next time in Bournemouth."
• "Well, the service was remarkably good.i ate there 9 evenings."
• "Fantastic service Bart was our waiter and he was very friendly and welcoming."
• "Amazing service from the staff at prezzo great atmosphere and friendly staff was sat down quick and accommodated efficiently."

Cons:

• "Wouldn't it have better to get hers first, also they were not at all busy."
• "I have been absolutely disgusted by the way the staff hold themselves here."
• "Some of the ceiling lights only 5 foot from floor as supposed to be above tables but tables crammed in so lights too low as not above tables therefore you bang your head on them!"
• "I would of liked the manager to come and personally explain or apologise to us but it seemed like they were ignoring us."
• "Then they were told that they had to vacate the table because it was booked by someone else, a courtesy not afforded to them on arrival."
• "Service was horrible."
• "The only decent waitress was a lovely girl from Hungary. We won't be returning."

Atmosphere & Decor

Pros:

• "Nice restaurant and luckily could sit outside as weather good."
• "The restaurant is spacious, nice and clean."
• "Nice decor."
• "Dining is enhanced with being served by the wonderful Roxana."
• "The atmosphere is tranquil and the views are amusing."
• "Lovely restaurant. Good portion sizes."
• "Lovely atmosphere within walking distance of the beach."

Cons:

• "Not a good experience at all, we were sat beside a kid’s birthday party (kids were screaming)."
• "All throughout our time there the level of noise from a family nearby was horrendous, blowing whistles laughing loudly several other diners were also disturbed and the staff did NOTHING !!!"
• "The heat coupled with lack of air-conditioning (went Early Feb), the noise of all patrons talking over one another like school dinners."
• "Altogether a disappointing meal, poor ambiance, and overpriced."
• "An absolutely horrendous experience arrived at 6.30pm and left at 9.30pm."
• "The restaurant furniture and design is modern and welcoming."
• "The restaurant is always very clean. Lots of seating and also an outdoor terrace."

Value

Pros:

• "Good value for money, and they are able to apply the NHS blue light card discount."
• "We had a 30% discount voucher which made it even better!"
• "Good choice of food and a free bottle of prosecco due to sign up of their web page."
• "Prices are very reasonable and the staff very accommodating."
• "Always had good food here, their pasta dishes are great."
• "There's often offers on Monday to Friday with different discount cards or codes so worth checking online as it normally includes drinks in the % off."
• "Sign up for promotions, there is always something to get a sizeable chunk off your bill."

Cons:

• "Everything was way too expensive and I wonder if this is why I read on the BBC news that Prezzo were going to close 94 of its restaurants."
• "Had dinner at Bournemouth Prezzo. prawn in pesto pasta dish had a grand total of 2 1/2 prawns. £13.00...defo not worth the money."
• "I felt £3.50p for a small glass of orange juice and lemonade was a bit OTT."
• "Drinks to expensive."
• "Lovely but expensive."
• "The main course arrived lukewarm."
• "Very very poor!!!"