Address: The Station, Llanfair Caereinion, Welshpool SY21 0SF, United Kingdom
Phone: +441938810441
Rating: 4.8
based on 196 reviews.
Scenery and Route
Pros:
"Breathtaking scenery along the line."
"The route the train takes is gorgeous."
"The views are amazing, with valleys full of sheeps and pheasants."
"This is a beautiful journey through a lovely valley most of the way, crossing the river over bridges that give sylvan views of the rolling countryside."
"The journey itself was great, beautiful scenery as you listen to the train chug along the tracks."
"Amazing trains that you can stand outside on yo get a better view and a terrific journey through very picturesque countryside."
"Wonderful journey through the beautiful Welsh countryside from Llanfair Caerenion to Welshpool and return."
Cons:
"Well if you wanted to travel back into an ancient atmosphere, you will be disappointed by the big tent, the dirty bacon van etc."
"Shame the steam train boiler packer up was diesel today."
"No music. No Pizza Shepherds Hut. No local ales."
"Couldn't see out of the windows due to them continually fogging up."
Staff and Service
Pros:
"All the staff/volunteers I encountered were friendly and willing to chat."
"The (volunteer?) staff were excellent... knowledgeable, patient and couldn't do enough to explain, help and make the visit memorable."
"The volunteer staff were friendly and informative."
"The staff of volunteers is the best part! They are all incredibly kind and informative."
"All the staff were very friendly and helpful and we felt very safe."
"The staff here are very friendly."
"Staff were very helpful and friendly."
Cons:
"As I walked away I heard the lady moaning to the customer who was purchasing food about non paying customers."
"The journey out was spoiled by a family of 4 kids running up and down the carriage to go out on the open deck at the back, the parents not seeming to care."
"At no time have I received an apology, nor any offer of a refund of the extra £60-odd that they gained from selling two tickets."
Facilities and Amenities
Pros:
"There is a lovely tearoom at Llanfair and a snack bar at Welshpool."
"It's a great little tea room whether you like trains or not, good coffee, lovely hot chocolate and fabulous home cooked food and cakes."
"The station is small but has a really nice gift shop and cafe."
"A lovely cafe at either end with an extensive gift shop."
"Nice little tea room does great homemade cake and nice light lunches."
"Well stocked gift shop, helpful staff at both ends and clean facilities."
"Excellent facilities at both stations... free parking, cafe, toilets, shop."
Cons:
"No gluten free sandwiches, given cheese and biscuits. Gluten free cakes on the same stand as normal, cross contamination possible, very dangerous!"
"The only criticism would be the cafe as small as it is they only serve packaged sandwiches it would be nice to have a toastie or soup nothing major any surely this would bring more sales too."
"The wrap we ended up buying from the cafe/shop was not only overpriced but disgusting!"
"No toilets or buffet service on the train but these are available at each end of the line."
"Cafe closes at 4 which is about the time of the last train arrival."
"No cream, jam or butter for the scone."
"The Web page states drinks are available during this activity but there were no facilities today."
Experience and Value
Pros:
"Lovely ride through lovely countryside, well worth supporting."
"An absolutely wonderful day out. Even when it was wet, the whole experience was a pleasure."
"Enjoyed a lovely little ride on the steam train today! Arrived as a party of 8 and with social distancing measures in place had half a carriage to ourselves. £29 for a family ticket which is not badly priced for an hours return journey."
"Brilliant experience we booked it for afternoon tea and it did not disappoint, there was plenty of sandwiches pies and cakes served by very helpful staff."
"Would highly recommend this railway to anyone who loves heritage steam and a pleasant day out."
"A fantastic place to visit. It's a narrow gauge light railway run by some great and friendly people."
"I 100% recommend this for anyone with kiddies or grandchildren to create a lovely memory."
Cons:
"Was a fun couple of hours. We had an hour stop and they had locked the gate so we couldn't get out."
"Stop thinking sorry is enough you are charging high prices for a poor product that needs to be rethought or may be a change of management and caterer."
"Having now read other reviews lessons are never learnt changes are not made but they think a sorry makes it all ok."
"Then everything went wrong. The railway staff sold two 1st Class return tickets from Welshpool to Llanfair, and we tried to stop the couple from entering our carriage as the space was just for us."
"The last straw was the water dripping through the roof of the carriage into my husband’s lap."
"Wedding anniversary’s ruined we got off the train and got our money back."