Sewerby Hall & Gardens Reviews Summary

Accessibility

Pros:

• "Beautiful walled flower garden with wide and easily accessible walkways."
• "Plenty of disabled parking spaces, public toilets and a cafe is included."
• "The little land train will take you right up to the door from Brid, a lovely little journey £7-20 return."
• "Loved this place! Totally wheelchair accessible."
• "Set up and ready for disabled with lift in hall."
• "It is wheelchair accessible and very friendly staff."
• "Good, manageable size for people with limited mobility and plenty of seating areas."

Cons:

• "Pushchairs aren't allowed in the house."
• "Yorkstones a little uneven for wheelchairs and scooters."
• "I'm disabled in a motorscooter, it's hard to go round through the pub car park just to get to the cliffs."
• "There is a woodland part which we would not be able to get too."
• "The parts we visited were accessible with a pushchair."
• "The house is not accessible with pram, but you can leave it outside and carry your baby round."
• "Getting there was a bit tricky as we used the land train and we took the wrong one as its not clearly marked."

Staff and Service

Pros:

• "Staff so friendly and happy to go out their way."
• "The Butler was really good with my daughter and let her try out the old fashioned equipment and dress up like a butler which she loved."
• "The staff members were friendly, approachable, and always ready to assist with any inquiries or requests."
• "Staff - friendly and helpful."
• "Staff very knowledgeable and friendly as well."
• "The staff are lovely and make sure to keep everyone happy."
• "Lovely welcoming staff throughout."

Cons:

• "The staff member followed us upstairs and in a very loud voice told another member of staff to watch us, pointing and saying 'she went under the rope'."
• "All the staff we met on the day were a bit curt which was a shame."
• "Staff in there seemed a little flustered."
• "The queues for food and drinks is ridiculous, always has been and no signs that this will change anytime soon."
• "Very slow and very understaffed on the serving side."
• "Gardens where nice but staff letting people go against the one way system all because 'he is a big fella'."
• "The only let down was the cafe. On the day we went there were problems in the kitchen and only about a third of the menu available."

Value for Money

Pros:

• "Overall an excellent value for money place to go."
• "Really good family day out, we took our 18 months year old and the in laws and all were kept well entertained."
• "All together a great day out for everyone and really well priced."
• "Fabulous place to visit for such a good price!"
• "Tickets are at an affordable price and you could easily spend a good few hours here."
• "The entrance fee is very reasonably priced, with some discount vouchers in a tourist leaflet we paid just over £5 per adult."
• "Good value for £8.70 standard adult."

Cons:

• "We found the entrance price a little expensive as we were unable to enter the house or the zoo, maybe a gardens only entrance fee could be considered."
• "The entry price to the park is a bit pricey at almost £10.00 each."
• "Plus we like to go for a coffee & cake which we can't if you have to pay £10 every time we enter the grounds."
• "Cost to enter was £8.40 per adult (under 2 years old is free)."
• "Cafe is v expensive for what you get."
• "Food disappointing and plain."
• "We are old aged pensioners & can't afford to pay."

Zoo and Animals

Pros:

• "Lovely mini zoo with plenty of active animals to see throughout the day."
• "The zoo was well worth a visit."
• "The zoo is small but really good, there's a parrot that says Hello!"
• "There is also a lovely little zoo with a few animals to see and well looked after."
• "The zoo in fantastic and you can get really close to the animals, the staff in the zoo were really friendly and informative."
• "Enjoyed our time there especially the zoo very well informed, the animals/birds had lots of room, you could see they were well looked after."
• "The zoo is small, but the staff are on hand to answer any questions."

Cons:

• "The zoo area is much the same but with less animals and empty enclosures, there is still a sign up saying an area is being redone but the same sign was there on the first visit in 2018."
• "The penguin enclosure lacked water for the animals, all the penguins were stood on a grassy area next to the almost dry pool."
• "The zoo animals did look a bit sad."
• "Good day out but needs updating its been the same for the past 30 years some of the animals are kept in cage's that are too small with over growing grass and shrubs."
• "The Zoo was a little depressing as there seemed to be a lot of birds in very low cramped aviaries."
• "Zoo animals looks very drawn and skinny and unkept."
• "Half the zoo was shut off."

Gardens and Grounds

Pros:

• "The gardens immaculate, had a fun time playing pitch and putt."
• "There are some stunning gardens to explore which flower at various times of the year."
• "The grounds themselves are fantastic and the entire site is well kept."
• "Wonderfully tranquil and landscaped grounds."
• "The gardens are very well kept."
• "The gardens are beautiful and peaceful."
• "The gardens are beautiful and very well maintained."

Cons:

• "The majority upstairs was closed with not much to see whilst we visited which was a shame."
• "We visited whilst the house was closed and garden where being replanted."
• "I understand the weather has not been good but the flower beds were in a sorry state and the roses looked uncared for too."
• "Not much in the gardens at this time of year, but I've been in the summer when they are glorious."
• "Only disappointment was the gardens are not yet planted and they are stunning."
• "The summer bedding plants had yet to be planted and the roses had not been properly maintained."
• "Didn't find the walled garden, better signage is needed!"