Address: Abbey Ln, Whitby, YO22 4JT, United Kingdom
Phone: +443703331181
Rating: 4.6
based on 593 reviews.
Accessibility
Pros:
"Dogs on leads welcome."
"Good for kids to explore and they do events fairly frequently."
"Car park was free out of season as well which was a nice surprise!"
"English Heritage members get in free or you can join then and there, which we did getting 15 months for price of 12 with an annual direct debit."
"Full access to the abbey to walk around. There’s picnic tables on site to enjoy the views."
"Inside the abbey there are lots of ramps and I was able to get around."
"The whole site is also wheelchair friendly, it's all pretty flat and easy to get around."
Cons:
"Just beautiful only thing what let it down was the cost of entry we was not prepared to pay £50 for a family of 3 as that is crazy prices."
"Once you've climbed the 199 steps you'll discover that there is a hefty entrance fee of currently £11.20 for Non - English Heritage adult members."
"But £14 for an adult and £8.50 for kids (spring 2023 prices) is steep."
"Not sure about it being fully wheelchair accessible as there is a lot of field to cross to the abbey but some looked possible."
"On arrival even disabled had to pay Scarborough Council parking £3.20 - 2hrs £7 - 3hrs .. only 4 disabled bays near entrance."
"People walk up and down the sharp small stairs that are steep which aren't ideal for kids and elderly people."
"It is understandable that the site at the Abbey itself is, in the most part, difficult or impossible for wheelchair users."
Value for Money
Pros:
"Well worth the money."
"As members admission was included which is always good. I’d thoroughly recommend joining EH."
"We enjoyed our time here but would recommend purchasing a years membership so you can visit again and gain free entry to other English Heritage sites."
"The price is very cheap for non-Heritage members (around £10 if you buy the ticket online, £11 and change if you buy it on-site)."
"Cost to enter is reasonable considering the work involved to preserve and maintain this relic."
"We have family membership so don’t pay for entry and get 10% of shop purchases which is always good!"
"Is good value for money."
Cons:
"Not worth 14 pound to get in."
"The £14 per person ticket price is a joke."
"Whilst appreciating its a National Heritage site, charging £16 per adult is too steep in my opinion."
"Fairly high cost of entry for a very limited experience, we went during the half term and didn't see any of the events going on."
"At £14.00 per adult there should have been far more information available around the abbey itself."
"If I wasn't an English heritage member, I'm not sure I would say there was value for money."
"The 3 star is because you have to pay £11 to get in which I think is overpriced considering it takes 10mins to walk around."
Experience & Atmosphere
Pros:
"What a fantastic historical place."
"The staff are friendly and helpful, special thanks to Sally who pointed us in the direction of a stunning angle to photography the abbey from."
"An Absolutely stunning place and location. English heritage and history at its best."
"What a beautiful place this is. Absolutely love it here."
"The illuminated Abbey is absolutely spectacular and makes for a great photo opportunity that you usually wouldn't get to see."
"Beautiful ruins atop a hill with gorgeous panoramic views over Whitby."
"The Abbey ruins have been well preserved by English Heritage ... there is an audio tour which is informative."
Cons:
"The show that was put on was very AM Dram though."
"The story was not that engaging and the actors felt like they had come from a local armature dramatics theatre and were overacting like their lives depended on it."
"Other than any activity that's on there is very little to see or do."
"Ruins are interesting but no signs to tell you what you're looking at or any aspects apart from the limited audio guide information."
"The museum is so basic too."
"Wouldn’t recommend as there’s nothing insanely good that you can’t see from the outside."
"Only complaint £10 is a bit much for pictures I could take from outside and the museum is really small and I didn’t really learn anything new or of value."
Facilities & Services
Pros:
"The staff are knowledgeable and friendly, adding to the overall enjoyable visit."
"The gardens were well tended to and the staff were friendly and informative."
"There's loos in the shop if you need them and and a very badly advertised but lovely YHA cafe with amazing views from their picnic tables, located behind the Abbey."
"The gift shop and museum are both well stocked and staff are great."
"Abbey has good facilities shop, cafe, toilets etc."
"The museum and gift shop are also lovely and add to the experience."
"Staff were all very polite and chatty, even with my children (6 + 7), fully explained what to expect and all about the museum etc."
Cons:
"We were not offered the audio tour..."
"Come on, English Heritage, let's have a few more facilities and some better organisation."
"At entrance Scarborough Council owned toilets 40p entrance fee were a disgrace no hand wash or sanitizer floors a mess."
"One star less for the very overpriced gift shop. Would have loved a souvenir but would not pay their prices as they were extortionate."
"It usually has a cafe but it's closed at the moment."
"For those caught short there is a 40p charge which can be paid by contactless card."
"Unfortunately couldn’t get in as it was closed despite the weather being lovely."