Burton Agnes Hall Reviews Summary

House and Gardens

Pros:

• "One of the best houses I've visited. Excellent collection of old and modern art."
• "The house has interesting art and beautifully preserved furnishings going back several centuries."
• "The house is stunning and very interesting."
• "The house itself also has an impressive art collection with three Renoir's on display."
• "The house has incredible wooden carved panels and lots of great art pieces."
• "An Elizabethan house in pristine condition. Art, furnishings, fixtures and fittings are accessible."
• "The house is beautiful and full of interesting objects and art."

Cons:

• "We weren't allowed to do either unless we paid £8 entrance fee each."
• "House is currently not open due CV19."
• "Absolutely shocking that they are now charging £8.50 Entrance fee even if you only want to visit the cafe and gift shops!"
• "We were required to buy £13 tickets each adult simply to have coffee, so we left."
• "The sign said that the cafe and gardens were open daily. We arrived to be told you couldn't access anything unless purchasing tickets for the jazz festival."
• "It would have been nice to buy some of the decorations on display in the shop but they had none."
• "We weren't given the option to buy a ticket for the rest of the site, just told that we weren't allowed to visit the hall, the cafe, the gardens or anything else."

Cafe and Food

Pros:

• "The cafe and restaurant provide a good selection of high quality food and drinks."
• "Nice pizza and soup in cafe."
• "Sample delicious home made pizza in the on site cafe."
• "Restaurant/ cafe was clean and had a good menu."
• "The café had cappuccinos and a wood-oven-baked margherita pizza for us to share."
• "The cafe offers cakes, a small range of snacks and drinks, but the wood fired pizzas are delicious."
• "The café had wood fired pizzas and toasted paninis and a great choice of cakes."

Cons:

• "The cafe was cold and dirty."
• "However, when we returned at 1.40pm, they had run out of soup and most sandwiches."
• "Cafe needs updating inside."
• "Only complaint - cafe choice of food not great at all."
• "Cafe has a very limited hot food menu, pizza, bacon roll or soup and no Gluten Free bread or other alternatives."
• "The only disappointment was the cafe, which had a limited choice, well just one choice really...pizzas."
• "Pity the cafe was dreadful, shabby furnishing, only takeaway cups of awful coffee, no decent food except pizzas and service very slow."

Staff and Service

Pros:

• "The staff was very friendly and helpful."
• "All staff were polite and helpful, you can genuinely tell they enjoy being there."
• "What a lovely stately home. Fantastic rooms to go round helpful staff to answer any questions."
• "Staff we're very friendly and helpful."
• "Friendly staff throughout the hall, gardens and cafe."
• "The staff are always welcoming and friendly."
• "Staff very pleasant and helpful."

Cons:

• "Staff weren't very welcoming or friendly."
• "We were not allowed to use the cafe or the toilets."
• "Staff weren't very welcoming or friendly."
• "The experience was spoilt by the kiosk staff chasing us out of the shop."
• "Staff in the main reception/van were a little off putting when I asked for a first aider as my son got hurt."
• "Café very poor and not clean, cobwebs everywhere and not a pleasant environment with very poor choice of food."
• "But the koi are in very poor health in the large pond & I did try to find someone to talk to but nobody was available."

Gardens

Pros:

• "Nice Stately home, with great gardens. We went during Easter, plenty to do for the kids with Easter egg hunt and egg and kitten trail."
• "Overall, the gardens are not huge, but the walled garden is large and was a riot of colour."
• "The grounds are beautiful and well tended."
• "The walled garden was beautiful, even in November."
• "The gardens were excellent and full of flowers and fruit trees."
• "The gardens are fantastic, the woodland walk is really pleasant on a warm day and the adventure playground looks amazing."
• "Beautiful gardens and a beautiful Elizabethan house. Walled garden is exceptional."

Cons:

• "Car park needs more trees, as is desert when the sun is out."
• "Gardens however aren't maintained very well, lots of weeds and dead plants."
• "Gardens could be very nice, but where are the gardeners, plants looked a mess should be deadhead and tidied."
• "Walled garden was quite over grown."
• "It is early Autumn and so we didn't expect a garden in full bloom but it did seem rather neglected and overgrown."
• "The gardens are lovely if somewhat overgrown in parts."
• "I just found the walled gardens very unkempt."