The Feathers Reviews Summary

Staff and Service

Pros:

• "Friendly and helpful staff."
• "Staff were friendly and gave a recommendation for food and beer as I'm not local to the area."
• "The staff working were super friendly and couldn’t do enough for us."
• "Staff very good and the food we did have was good."
• "The staff were wonderful the pub itself was spotless."
• "All the ladies at the bar were very friendly."
• "The staff were happy, with great banter, you feel welcomed."

Cons:

• "Dodgy service upstairs Didn't seem to want people there - very concerned about the chairs and liked to clear up promptly."
• "Staff didn't interact much and seemed rather preoccupied."
• "Bad attitude from the staff. Made a booking but they couldn't honour it and were not at all apologetic."
• "Food was almost cold even though dining area was not busy and service was poor."
• "Staff behind the bar was below average, not very friendly at all."
• "Service was not helpful in the slightest and I am very disappointed."
• "The service is terrible, the workers are in a hurry to finish work, they make you pay before you eat and then they don't serve you what you ordered."

Food and Drink

Pros:

• "With tasty food and well kept beer, it tempts you to linger - especially so when you sink into one of their comfy sofas."
• "Good ale selection, different every week, good lagers, good Guinness, good food and nice staff."
• "Absolutely delicious!! This place had a deferent menu that most of the pubs in London."
• "Really easy ordering on the table side app and the food was amazing."
• "Great burger and drink deal with an outstanding vegetarian burger."
• "Food was well cooked and presented, portions on the large side."
• "I had the sausages with onion gravy and mash. Lovely."

Cons:

• "The bacon on my burger was burned completely black and tasted of charcoal."
• "Very disappointed my family and I went on the 3rd December vegetables were cold my steak pie was chewy."
• "Poor quality food served cold."
• "Local looks really nice, there's a big choice of beers but first, there was no fish no lamb (a half of the menu not available) and other dishes were rather poor."
• "WORST Place Ever. Ordered food and came one hour later, They could make mistake, However, they don even say sorry at all."
• "Sadly, multiple items were out of stock such as still water and some deserts."
• "Ordered Sea Bass and Chorizo but it was the worst tasteless meal I have EVER had."

Atmosphere and Location

Pros:

• "Nice atmosphere. Bar area welcoming."
• "Great place to go for younger audience on a weekend night after wetherspoons closes."
• "Great pub outside St James Park tube station."
• "Fairly standard pub. Gets very busy on Thurs and Fri nights."
• "Great pub, good pub food."
• "Stopped in to cool off a bit. Very nice place. Good service and atmosphere."
• "Beautiful pub with gorgeous interior."

Cons:

• "If you're visually impaired like me it's not a place to go unless you have someone with you. It's too dark and noise reverberates."
• "The place could do with a real makeover."
• "Most of our starters were overcooked and tastes as if they had been refried several times."
• "Absolutely horrible experience."
• "Food very bland, would not say they were freshly prepared looked very pub chain -ish and cold when served."
• "The feathers, you spoiled my evening. We were planning to get Sunday Roast and reserved a table. Apparently they don't serve it anymore."
• "Atmosphere is kinda nice, our table was sticky and wasn’t cleaned properly."

Value and Pricing

Pros:

• "Good food, would have hoped for a slightly larger portion for the price but then it is London."
• "Fish and chips are great."
• "The soup of the day was good and not too expensive."
• "Food was delicious and hit the spot, drinks were decently priced and plenty of options."
• "Great food and great beer at a fare price. Will go again."
• "Fair and reasonable pub grub and great service."
• "Prices are very good too."

Cons:

• "Ordered a double Rashidat Gin and Tonic £11.25 !! Surely that’s right, ripped off."
• "Drinks were expensive at £11.25 for a wine and a pint."
• "Don’t waste your time coming here. I ordered a Lentil Cottage Pie, and I felt robbed."
• "Service charge automatically added without warning."
• "Rated at two stars for the highly fraudulent practice of charging service on food bills and then defaulting to add a tip on credit card payments."
• "Expensive and poor service for food."
• "Very disappointed - location and interior with so much potential but food served was poor."