The Smokehouse Ormesby Reviews Summary

Food Quality and Taste

Pros:

• "Food was excellent with huge portions, therefore we had to take leftover home."
• "Wow amazing food and entertainment! The quality and portion size is just incredible."
• "This place is amazing. I had the meat mixed grill, honestly the best meal I have ever eaten!"
• "The food was absolutely fantastic, we was served by a lovely young lady called isla and she welcomed us with a big smile."
• "Simply the best place to eat in the area, Friendly and helpful staff, Top notch food, the brisket is amazing."
• "The food was amazing, and the staff were so happy and friendly. Our server was Chloe."
• "Food awesome Service amazing"
• "Every time we go, the experience is perfect."

Cons:

• "the milkshake and starters were amazing, burgers were also amazing. one of the let downs was the mac and cheese, id recommend going back to the drawing board perhaps."
• "Slider rolls we dry and very unappetising. The brisket was nice and there was a good selection. Prefer Hickory smoke house personally."
• "the mac and cheese in my opinion was incredibly rich and overtly cheesy, it made me sad that you could taste the macaroni, it had either barely or not at all been salted as it boiled."

Service

Pros:

• "Service wasn't too bad. You might feel some staff seems a bit blunt, but they have many staff around to ask things, so you can get quick responses."
• "Staff were great and welcoming from the moment we walked in. Our server Max was funny and made the whole experience even better."
• "Holly & Les looked after us during our visit and they were very incentive, their knowledge about the history of the restaurant was outstanding and the area itself."
• "Friendly staff especially Lillybell who was our waitress. Would recommend the 20oz rump steak was amazing!"

Cons:

• "I found the service a little slow, hopefully that would improve the next time I’m there."
• "service was a tad iffy, staff often wanting to chat amongst themselves at the top of the stairs rather than focus on their tables."
• "the car park was rammed, the restaurant was busy and the music was playing outside, it was a very pleasant atmosphere, I am pleased to say that the food was fantastic the speed of service was satisfactory and the service from the waiting staff was decent, however fast forward two day…………….I decided to bring some of my family with me to experience what we had just 48 hours prior, how wrong was I!!! We arrived to a quieter car park, easy to find a space, we sat ourselves in the outside area, plenty of of space, I walked into the side door to ask for some menus and let them know we would like to dine with them to be told that unless we had booked then we couldn’t be served."