Pieno-Lleno Reviews Summary

Category: Mexican restaurant

Address: 68 Southchurch Ave, Southend-on-Sea, SS1 2RR, United Kingdom

Phone: +441702617142

Rating: 4.8
based on 184 reviews.

Food Quality and Variety

Pros:

  • "The food was very good and large portions."
  • "All tacos and tortillas we tried were excellent, and really tasty."
  • "The food is delicious and clearly made with love and attention to detail."
  • "The food was delicious and very generous portions too."
  • "Really tasty tacos, we had the beef & pulled pork - beef was definitely the star of the show!"
  • "The food was probably the best Mexican food I have had."
  • "Food was lovely and a great atmosphere."
  • "Absolutely amazing food, great service and all round fantastic quality."

Cons:

  • "Mexican salad didn’t come with a dressing so a bit of a let down, fries were alright though."
  • "The Cajun mushroom burrito bowl was amazing but the vegetarian sharing starter was great (that and a side would probably have been enough)."
  • "The main sharer felt like a bit of a weird mishmash, it was ok but not great, less Mexican flavours than expected."
  • "Ordered with Deliveroo, 2 vegan cheese pizzas... were barely lukewarm. The cheese hadn’t melted properly."
  • "Awful experience, AVOID!!! Many items missing from my order and the restaurant refused to refund us."
  • "Food was 45mins later than the 1hr15 we were told. And the food was disgusting!!!"
  • "Overpriced bland food. Dessert was just as disappointing as the food."
  • "Pleasant enough decor and nice staff. Food was somewhat else. Absolutely not worth the price."

Service and Staff

Pros:

  • "A big thank you to our server Tanya who's service was exceptional."
  • "The staff were impeccable, very friendly and attentive."
  • "Staff are lovely and I always get the quesadillas. It’s very small which adds to its charm."
  • "Gabi was our server and she was a delight from start to finish."
  • "The staff were very friendly and accommodating to any alterations or requirements."
  • "Very impressed with the food choices, vegetarian and vegan options too. Very polite and considerate staff."
  • "Staff are lovely and friendly but unfortunately the food was disappointing."
  • "Staff were very attentive & definitely book if you plan to go on the weekends."

Cons:

  • "Service was great. The restaurant was clean and really nicely decorated. The food was ok to good."
  • "The only reason for the three star atmosphere is because we were the only ones in on a Friday lunch for a while..."
  • "Staff were to busy chatting in kitchen, took a while to order food after drinks."
  • "Awful experience, AVOID!!! Many items missing from my order and the restaurant refused to refund us."

Ambiance and Decor

Pros:

  • "A real fun place with a cantina vibe. Not warm and romantic but fun and quirky, with a social feel."
  • "The decor is super - it’s bright and fun, it’s got kitsch and quirk."
  • "The ambiance of the restaurant was sublime, with cool lit sombreros placed around that gave off a homely but somewhat authentic Mexican vibe."
  • "The restaurant is decorated very well. They have a great selection of tasty foods, including some great vegan options."
  • "The decor matches the Mexican menu perfectly, with a collection of wall art and cute sombreros everywhere."

Cons:

  • "It was so busy all you could hear was people talking, you couldn't hear the music until a lot of people cleared out."
  • "Unfortunately it is located in a not so nice area, but don't let that put you off."
  • "The only downfall which lost it a star which is important to me is their wheelchair access."

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