Wildwood Reviews Summary

Category: Italian restaurant

Address: 15 High St, Ely, CB7 4LQ, United Kingdom

Phone: +441353659587

Rating: 4.1
based on 155 reviews.

Service

Pros:

  • "Service was good, food arrived quickly."
  • "Staff ensure that gel and app scanning is done and all in a friendly comfortable manner."
  • "Service was faultless."
  • "Both the food and the service were excellent."
  • "Wildwood staff are very welcoming and didnt have to wait long at the door to be seated."
  • "Service was great. The waiters who served us were very attentive and polite."
  • "The service was friendly and quick."

Cons:

  • "No idea what the food is like, went on with my mum and son Monday lunchtime. Literally 1 other couple in the restaurant, 4 people behind the bar, 1 server and after 15 minutes no one had taken our order."
  • "Lots of people were obviously getting aggravated by the wait for service, or to pay for a bill."
  • "Restaurant really understaffed and manager was EXTREMLY rude."
  • "We were seated and then left sitting for 25 minutes before anyone came over."
  • "Despite this, we were told there was a 30min wait for a table, but to sit in the sofa area and we can order drinks - but no one took our order."
  • "Service was very slow despite the fact that we were the only other table."
  • "Management needs training in elys wildwood. Service was so bad not busy on Saturday still guest waiting in table for order to be taken saw 3 tables walk away."

Food Quality

Pros:

  • "The pizza which I had was nice."
  • "Food hot and delicious."
  • "Food was delicious."
  • "Food was lovely, efficient service, great Halloween decor."
  • "The food is good. Mainly Italian dishes: pizzas, pastas and rissottos."
  • "The main meals had by two were great though."
  • "The food remains excellent although the menu is necessarily limited."

Cons:

  • "Pizza was soggy. 'Crispy' bacon was anything but."
  • "Certain foods just aren't a strong suit- my partner's burgers tend to be burnt on the outside."
  • "When the food arrived it was not what we expected. My friend ordered a Cobb Salad and she got a chicken and bacon salad at best."
  • "The children's pizza...was inedible."
  • "Food was very oily."
  • "However worse than that was when my partner found that most of the meatballs in her meatball cannelloni were not cooked in the middle (not just rare they were raw)."
  • "The pizza was not very good."

Atmosphere & Decor

Pros:

  • "Atmosphere feels very classy."
  • "Nice atmosphere, spotless loos."
  • "The restaurant is clean enough and has good decor."
  • "The atmosphere of the restaurant was really nice and created a relaxing ambiance."
  • "Loved the ambience and decor."
  • "The Atmosphere was nice, warm and welcoming."
  • "Beautiful lay out the atmosphere is always perfect day or night."

Cons:

  • "Cold, scruffy and worn out, carpets ripped and torn and held together with tape."
  • "Cold restaurant, cold uninterested staff."
  • "One downside is the level of the music in the restaurant, which can be quite off-putting to good conversation."
  • "The toy room is a good idea but the stuff in it is horribly run down."
  • "Service was terrible."
  • "The waiters and manager were cold, not personable and did not make us feel welcomed."
  • "My issue was the filthy lights above our table with hanging cobwebs!"

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