Brown Sugar Reviews Summary

Portion Sizes

Pros:

• "The portions are very generous."
• "Food portions were very generous, and everything was served quickly."
• "The portions are what you pay for."
• "Portion sizes are really big so if you’re not a big eater, maybe order something smaller or share your meal with somebody."
• "Incredible food, enormous portions, cocktails are generous and absolutely delicious."
• "Food was good, a little pricey but you get a massive amount."
• "Had our lunch here yesterday. Great service, staff very friendly and attentive. Food was excellent and large portions."
• "The food....OMG the food! I had the duck salad (not a light bite for those with small appetites)."

Cons:

• "A tenner for a full english I can take, but it was skimpy on portion size and lukewarm food."
• "Burger main meal was very average for £19."
• "The burger didn't tasted anything special for £18.95, get the exact same taste from wetherspoons."
• "The food wasn't great and was quite pricey too."
• "The food was okay but the staff were not very good, my dad asked them how long it would be and an employee rolled their eyes."
• "Very expensive for the quality they offer."
• "The food was okay but the staff were not very good."
• "The food was okay but it was overpriced for the quality."

Service Quality

Pros:

• "Stopped in for lunch here today, and from the start we were very impressed with the attentive service."
• "The staff were so friendly."
• "The staff are nice and helpful. I and my friend enjoyed a great time there."
• "Staff are attentive, polite, lovely people."
• "The staff were wonderful and very accommodating considering there was 10 of us."
• "Every time I come to the Lakes this place seems to change names... That said, current owners have done a great job on the decor and it looks better than it has in a long time. Staff this morning (one male, one female from cornwall) were fantastic - really friendly and welcoming, chatty and keen to help."
• "Staff great you with such a lovely welcome and smiling faces."
• "All employees are friendly."

Cons:

• "We had a very decent meal at this cafe, the taste was lovely, but the reason it gets 4/5 stars is due to the very obvious carelessness of the chefs."
• "Then I realised why I could not see seafood pizza anywhere else. We were so thirsty because of the pizza and kindly asked them to bring water over, it took them 20 minutes to bring some water over, with no cups."
• "Asked if I could swap black pudding for something worth less on the menu but wasn’t able to."
• "I would say the only thing that let it down was having to listen to the very loud bar staff talk about their personal issues, not something I want to hear while eating my English fry up!"
• "Can't believe why they served us raw ribs, the other meal was fine but small."
• "The service was brilliant but I can't recommend the food."
• "Not the type of place youd expect it to be good."
• "The waiters/bar staff were a bit clueless about their menu and didn't seem that interested in serving us."