Urban Food House Reviews Summary

Food Quality

Pros:

• "Food tasted good, the mojito was 6/10."
• "All extremely tasty and the Biscoff cheesecake for dessert was next level!"
• "Beef croquettes with sauerkraut and horseradish mayo just spot on. Lamb cooked to the perfection."
• "The chorizo hash was absolutely delicious, and I for sure made the right choice."
• "The food was immaculate never fault it. It’s extremely delicious."
• "The duck breast was excellent and the mussels also."
• "The mushroom burger is one of the best we’ve ever had - juicy and very flavoursome."
• "The salmon fish cake and then a chowder. Good house wine too."

Cons:

• "The urban hash was tiny, and the salmon bagel had the smallest amount of cream cheese."
• "It wasn't terrible, but neither was it particularly good and we both left underwhelmed."
• "The worst chicken Swarama I've ever had. 2 pitta breads topped with the driest chicken ever."
• "The mushroom toast and everything tasted and looked like it was from a can."
• "My ribeye steak was very grisly and chewy, the restaurant had poor ambience."
• "Hummus and cheap bread, was dreadful."
• "The quality of the meat, especially the beef was shocking."
• "The food was really average and so was the food."

Service

Pros:

• "Service is good too but when we visited at a less busy hour."
• "One of the staff ran down the road after I left to bring my handbag which I had left."
• "Staff were friendly, location was good and good was excellent."
• "The staff were very friendly and helpful."
• "The staff were really nice, and the food arrived very quickly!"
• "The waiters were very kind but the burgers were not good enough for the price."
• "Staff were really attentive and calamari was absolutely melt in the mouth."
• "There was amazing customer service as they are very polite and will not hesitate to accommodate your needs."

Cons:

• "No one came to ask if we were happy with our food or asked if we wanted to pay our bill."
• "The staff clearly didn’t have the power to amend a bill. Very disappointing dinner."
• "The staff were nice, although didn’t speak or under the best English."
• "The staff are not very attentive or proactive."
• "The server told us as he served us that the other two were on their way as he didn’t want the first two to go cold."
• "The food came and was simply a cold flatbread with a minimal amount of dry chicken on it."
• "The staff were hostile and abrupt."
• "I didn't like the way the staff dealt with all the customers, unwelcoming from the beginning."

Ambience

Pros:

• "Absolutely good vibes. Love the decorations and lights."
• "Great atmosphere (loved the tunes)."
• "Love the fact they are dog friendly too."
• "It reminded me of the urban eateries in Melbourne."
• "Came for cocktails during happy hour which were excellent."
• "Really like the rustic decor."
• "The restaurant is absolutely beautiful and they have a lovely soundtrack."
• "The ambiance, menu choices and friendly staff contributed to a great evening."

Cons:

• "The other meals in our group looked much better."
• "I didn't have enough time to ask for 1 egg to be recooked and think a poached egg isn't too hard to get right."
• "They also allow dogs into the restaurant which we didn’t appreciate at all."
• "On to the food, when it arrived the order wasn’t fully correct but not one member of staff came to see if everything was okay."
• "Sat out as inside was fully booked, so got to enjoy the evening street scene."
• "The entire building was very hot, too hot. Sometimes it can’t be helped, especially in summer."
• "Our first family holiday with our new Grandchild and after choosing to dine at this restaurant on our last night."
• "The place was Busy as usual but that's volume of new people in area."