Lucarelli Restaurant Reviews Summary

Heated Outdoor Globes

Pros:

• "Spent an extra £45 for 2 hours in one of their heated outdoor globes."
• "We had a dome and it was amazing."
• "It was an amazing experience with Dome dining."
• "We dined in a dome (£30 to hire), our own Bluetooth speaker on the table was a nice touch."
• "We hired a dome, it was really cosy, in fact It was amazing."
• "We booked one of the Domes in the back and it was a lovely setting for a meal."
• "We had a lovely lunch in one if their domes."
• "We dined in one of the heated pods it was a great experience."

Cons:

• "However one in there is birth poo all over the outside, the light inside had fallen down and some taped back up."
• "Be warned though, in the hot weather the dome gets extremely hot."
• "Paid the extra £45 to eat in a dome. Was boiling hot in there."
• "Food wasn’t up to expectations none of us enjoyed our meal we sat in the outside dome."

Food Quality

Pros:

• "The food was absolutely amazing."
• "The food is very tasty and the service is efficient and friendly."
• "The food is amazing and the staff are always so welcoming it has a real family run feel to it."
• "Food was stunning, along with the service being impeccable."
• "The food was very good as was the service."
• "The food is great and the staff are always so welcoming it has a real family run feel to it."
• "The food was amazing and so reasonably priced."
• "The food was very good, the staff were friendly and attentive and I loved the atmosphere and decor of the restaurant."

Cons:

• "the truffle and cheese fried came out stone cold, the Spaghetti bol had no flavour."
• "Food quality does not match prices! -Starter was meant to have “fresh home made bread” instead we got pre-sliced, toasted tiger loaf."
• "The food here was simply magnificent, really authentic look and feel across thw whole venue and extended to the spectacular presentation in thw food."
• "A lot of money for the food we had. Not value for money.'Prawn cocktail' consisted of defrosted prawns and some sort of sauce stopped in to a piece of lettuce."
• "Very expensive and overrated, been plenty of times before but the quality has dropped somewhat."
• "I have now eaten here twice and both times had an excellent meal with great service."
• "I came with 6 other people and we all agreed: Presentation is was amazing and so was the atmosphere but the taste of the food was less than standard."
• "The food wasn’t as good as the Lucarellis in Birmingham and some dishes tasted under seasoned."

Service Quality

Pros:

• "Staff were wonderful especially Zizi (hope I spelt it correctly) she went above and beyond, and helped me choose a lovely meal."
• "The staff were extremely attentive and kind and the food came out quickly, beautifully presented and delicious."
• "The service was excellent, food, I've had alot better at casa Mia and paid alot less to be honest."
• "The food was amazing. I had the set menu which included fillet steak medallions as one of the mains and it was delicious."
• "The staff were very professional and welcoming. Massive thank you to the lady that serve our table she was well equipped to look after us."
• "Absolutely wonderful restaurant.. food.. staff..ambiance.. second to none could not believe we were in West Bromwich."
• "The staff is great and the staff are always so welcoming it has a real family run feel to it."
• "The staff was super nice, didn't have to wait or call anybody as they were actively looking around tables to cater them."

Cons:

• "They forgot about our drink."
• "We then waited over 25 minutes for a drink."
• "Took a while to get served when we were seated and had a few hiccups with other food items and drinks being bought to the table."
• "Food was not nice felt like someone had put a jar of pasta sauce over the chicken with no flavour to it."
• "I ordered my usual prawn butter chilli starter.. The king Prawns came to me with long legs and long fringes from the mouth."
• "Visited may this year.party of 4.i expected better to be honest.cold we were seated.not very friendly."
• "I wish i could give this place 100 stars! Everything about it is perfect, the food first of all is so delicious and authentic."
• "Never someone to write a review unless it’s been outstanding service but I felt it necessary to write this review."