Search Reviews Summary

Communication

Pros:

• "Andy was able to set me up with an interview less than a week later."
• "Rob was great help in assisting with what I wanted to do next regarding work situation."
• "Abbie stayed in constant communication over the 2-week interview process, showing a genuine interest in how I was finding the process and the work being put in for the role."
• "I have known Rob Harrison, the Principal Consultant at Search for over 11 years. I have dealt with him both in the capacity of Candidate and Client, and I can certainly say that he's consistently shown a great level of professionalism, communication and understanding second to none."
• "Thomas Boone: he contacted me the morning after I'd submitted my application to discuss the role further, kept me fully updated in the lead-up to my interview."
• "Lauren Hughes at Search Consultancy Manchester... advised me on every aspect of the process."
• "Mel always went that extra mile, she was personable and made the process so easy by keeping me updated throughout, her customer service was excellent!"

Cons:

• "I completed my next stage, then tried to contact them for nearly 2 weeks to get an update, then when I finally did speak to the person, I got told the position was no longer available."
• "Posting as my alias as don't really want any backlash. It seems that the company really don't care about potential candidates."
• "I never received any courtesy calls or updates."
• "There referencing and client handling procedures also left a lot to be desired."
• "I signed up at least 2-3 months ago and I still haven't received a single call from them."
• "no communication, very distant, dismissive, advertise roles that don't exist, ignore you for roles you are more than capable of then continue to advertise them."
• "I phone the consultant as soon as they sent me an e-mail to ask me to contact this particular number... she snapped at me on how did I get this number."

Professionalism

Pros:

• "Working with Mesh, Eve, Isabel and the team has been such a joy."
• "Sam was the guy that helped me throughout my application."
• "Very satisfied with my experience through the entire recruitment process."
• "EXCELLENT SERVICE!! Very satisfied with the service from Rob and his team and would recommend them most highly to anyone looking for a new career."
• "I have had a great experience and would definitely recommend search consultancy."
• "Search Consultancy are by far the best recruitment company I have worked for."
• "I can not thank search consultancy enough I received a phone call out of the blue from Sally with the best news that she had seen my CV online and had a position that I would be suitable for, within 7 days I had started the new position and Sally delivered every step of the way I will be forever grateful!"

Cons:

• "AVOID THAT PLACE!!! consultant who was working there sent me to place where was split shift (illegal) several days one after another with two or three hours of break in the middle of the day."
• "I have never experienced so much unprofessionalism in my whole 14 years of paid work."
• "Most incompetent agency I have had the misfortune to come across... They managed to mess up people's wages on the first month of working at John Lewis, very disorganized and any criticism directed their way, however constructive immediately makes them shut up shop... still waiting for my £25 for my security check that I never got back... I would avoid them like the plague."
• "WORST AGENCY EXPERIENCE IN MY LIFE: Holly got me an interview in 'Tenmat', I passed the tests and started working. My group was told that its temp to perm work, after two weeks of work she called me at Sunday 7pm to inform me that there is no more work for our group. She has been lying to us all that time, she did not provide us a second job."
• "Don't bother wasting your time with this agency, I applied for 3 positions customer service positions which were advertised on external sites but didn't hear anything."
• "Avoid this agency at all cost, it is not worth the time."
• "This is the worse agency out there they don't pay you on time the staff are very rude and incompetent."

Support

Pros:

• "Rob was very helpful when I really needed a job. He helped me get a job in a few days and I’m very grateful for that. He keeps checking in to ask how the job is treating me and that’s very thoughtful of him. I would recommend search consultancy."
• "Lucy Mcglincey best staff there definitely recommend anyone who is out of job and looking to get back to work go there they will sort you with a job best agency I’ve come across with in no time I was back in to work really good staff 10 out of 10 I give to this agency it’s open me a door where I always wanted to work at the airport and thankfully LUCY got me in go to Lucy she is the best staff there without a doubt very friendly consultant keep it up Lucy u duin a fantastic job love."
• "Sally Cordwell is truly an amazing person and a great asset to search consultancy."
• "Search helped me when I really needed a job, got me one within a couple of days, they're really fast and efficient."
• "Rob at Search was absolutely amazing! Very responsive, friendly and professional."
• "I am now in a permanent job and would recommend Search to anyone."
• "Thanks Girls you really have made this process easy and stress free for me 😀 and I highly recommend search."

Cons:

• "Waste of money and time."
• "Contacted this agency regarding a vacancy... then never bother to call me back."
• "Do not entertain this agency. I have worked for many agencies over the last 20 years and have never met anything like it."
• "They pretend to have jobs for you so you sign up to the agency. Give you false promises."
• "Most weeks I was missing some pay."
• "When I contact them I explained what I looking for. After that they don't care just tell me lies for go to a company where it's nothing what I looking for."
• "I've applied for more than 10 jobs on their website... but radio silence is just wrong."

Reliability

Pros:

• "Now, in terms of wages....not one late payment or screw up with amounts which in my past experience is rare for an agency."
• "I always got paid on time, the online timesheet system is accurate, easy to use and it's easy to see how much you've been paid."
• "I can't recommend Search, and in particular Rob, highly enough to anyone who is looking for genuine guidance and support when they are making their next move on the job front."
• "Always available to answer questions or returned my call without me having to wait more than 24 hrs."
• "I have always received good communication from him and always ensures any message either by phone or email is answered as soon as possible."
• "Their systems are more sophisticated than those of other temping agencies I have been with and more helpful."
• "I had a fantastic experience with this recruitment agency. Fantastic staff, especially Sam Mcgurty. everything was simple and easy to understand. Got the job on my first try! Would recommend this agency to anyone."

Cons:

• "Literally the worst agency to use. The consultations on the OSD team are beyond rude and lack communication."
• "Avoid this rogue employer by all means. I worked for them and never get my full payment as agreed."
• "I was offered the three month post that I had enquired about originally and I found Search to be a very approachable and friendly team to work with."
• "I phone the consultant as soon as they sent me an e-mail to ask me to contact this particular number... she snapped at me on how did I get this number."
• "I worked here for a short time after having to leave due to bullying and lack of support from not only colleagues but higher management."
• "Consultant Lisa and also Stacey are nothing less than bully's and when I approached manager Chris for help and guidance I was shut down."
• "Probably the worst recruitment agency.. I wasted half a day off work to sign up to them for absolutely NOTHING."