The Airport Tavern Reviews Summary

Service Quality

Pros:

• "Overall a good straightforward service. Close, convenient and well-priced."
• "So much cheaper then the airport and with the added bonus of a drop off and collection I will definitely use them again."
• "Prices were good. The service back and forth the airport was quick."
• "Great value parking for the airport at a snip of the price using the airport parking services themselves."
• "I cant stress enough how fantastic they are at very reasonable price and transfer to the airport which is free."
• "We have used airport tavern at least half a dozen times, never had an issue."
• "Picked up our keys pretty quickly and located easy."

Cons:

• "Its a dirty run down minibus that drops you off and collects you at the airport."
• "I would rather have taken my car and parked elsewhere."
• "Staff unhelpful and expect you to know what’s going on and do not help with luggage getting into van."
• "This is for the parking service which is very basic. Nothing wrong with that but checking in was very slow."
• "Worst possible service! Waiting 40 minutes for the car to pick us up in the rain."
• "Absolutely ruined an amazing holiday."
• "The organisation is a shambles and the transfer mini buses and upholstery are filthy."

Staff and Customer Service

Pros:

• "Called in tonight the 20th December for a meal what a delight gammon was cooked to perfection and my wife's scampi was top notch could not fault it, and the lady behind the bar was very friendly a big thank you."
• "The pure kindness from Annie and Liam restores faith in humanity."
• "Friendly service and great sense of humour set us up perfectly for our trip!"
• "The staff were friendly and helpful."
• "Really nice people at reception, minibus driver was very chatty."
• "Our driver was a helpful and a pleasant man on the 22nd june to the airport."
• "The staff working that night were very accommodating, friendly and polite."

Cons:

• "Came in for a meal with family and found the service to be very unwelcoming."
• "Some of the staff are extremely rude and disrespectful, blaming a long busy day!"
• "Staff were absolutely useless and tried to say we probably bought the rat with us."
• "Staff were beyond rude."
• "Very rude lady who hung up on me saying she was too busy to deal with my enquiry."
• "The staff at extremely rude and the place looks like it’s run by a poorer version of the dingles from emmerdale."
• "Driver was also very rude and unhelpful."

Facilities and Cleanliness

Pros:

• "The food here was really nice and cooked fresh."
• "Great bar food! The rooms are very up to date, clean and spacious."
• "The rooms are spacious bright & very clean."
• "Proper home made pub grub food, generous portions and reasonably priced, super comfy beds, spotlessly clean and modern rooms."
• "The family room and bathroom were lovely, spacious and very clean."
• "It is a nice old pub with very modern rooms upstairs."
• "The room is comfortable with a TV and tea coffee."

Cons:

• "I was kept waiting in the rain in the middle of the night as their dirty minibus couldn't take more than 13 people at once."
• "The floor of the carpark is stones and cement so really dusty and dirty therefore our suitcases were filthy."
• "Upon collection the car was filthy inside and out."
• "The driver side of the car was splattered in mud and the inside area of the driver's side was left caked with dirt all over the inside door, the floor mat and cill."
• "The cars are parked on rough ground so if wet there are muddy puddles everywhere hence you be end up with a mess inside the car."
• "The organisation is a shambles and the transfer mini buses and upholstery are filthy."
• "The car park is very muddy so the car was mucky on the inside from the boots of whoever parked it."

Value for Money

Pros:

• "Very good value for money."
• "Always way cheaper compare to any other private car parks around there."
• "All in all really great value for money."
• "Close to the airport and cheaper to park than at the airport- we paid £56 for 8 days instead of £100."
• "Very close to the terminal and possibly the cheapest parking around."
• "The prices on food and drink is a reasonable price."
• "Cheap & Cheerful Parking - you get what you pay for."