My Baby 4D Watford Reviews Summary

Service Quality

Pros:

• "Fantastic clinic in Watford which offers great service and assistance during pregnancy in addition to the NHS."
• "Professional at very high standards. Very clean and quiet environment."
• "Danielle explained everything really clearly and was super lovely."
• "The staff are just so friendly and super welcoming the clinic itself is super clean."
• "The clinic is modern and spotless and all the staff were very friendly."
• "Everyone here is just so lovely. They make you feel right at home."
• "Hey Baby is a brilliant place if you’re in need of a baby scan and some reassurance."
• "Amazing experience & friendly staff through out, we have multiple pictures of our baby."

Cons:

• "We are quite dissatisfied. The staff at the clinic behave quite impolitely and unprofessionally."
• "Don’t use if you actually want to get your results on time! I had a good experience with the scan and bloods however getting results has been quite difficult."
• "We went for an early 'reassurance' scan and left more worried than we went in."
• "Don’t ever go here, terrible and unprofessional service, rude and didn’t make me feel comfortable at all."

Staff Friendliness

Pros:

• "The staff were very friendly and polite."
• "Very nice ladies at the reception, very helpful! The wonderful doctor who performed my ultrasound."
• "Such a great experience at the clinic, would recommend to anyone! They were extremely invested in getting us the best images possible."
• "My Sonographer, Danielle, was very friendly and gentle."
• "Hey Baby offered such a welcoming and understanding experience."
• "We've been to HeyBaby4D twice now, a small price to pay for such fantastic photos and peace of mind, the centre is always so clean and the staff are so professional."
• "The best experience ever. I was late and the receptionist was super kind and understanding."
• "We've been looked after so well by everyone at Hey Baby Watford that I wanted to let everyone know!!"

Cons:

• "Due to the fact that the clinic owner had already accepted our request for a refund over the phone, he refused to let us inside."
• "Very stressful when you are waiting for genetic results, especially when the NHS sent my results by post within 6 days!"
• "The receptionist was lovely, but the lady who dealt with me was awful. Seemed annoyed and whilst I asked questions she answered them rude and abruptly."

Facility Cleanliness and Comfort

Pros:

• "The reception area and the scan rooms are well kept and clean."
• "The clinic itself is super clean & would 100% recommend to all mummy’s to be!"
• "The room was spacious, clean, and comfortable to be in."
• "The building from reception to the bathroom was incredibly clean and easy to navigate with plenty of seating."
• "Absolutely amazing! Had one scan for a gender scan and baby wasn’t showing us for nothing! So came back the next day and finally got to see I was having a little baby girl."
• "The clinic is modern and spotless and all the staff were very friendly."
• "I was very pleased with the clean spacious waiting area."
• "The environment is very clean and stylish with on street parking outside."

Cons:

• -

Scan Quality and Experience

Pros:

• "We had an amazing experience getting to see out twins in 4D, lovely friendly staff couldn't recommend enough!"
• "Fantastic venue for having a gender reveal scan, lovely touches with the change of room colour lights for the reveal."
• "The best place to go for your baby scans!"
• "We have been here twice, and the staff are always amazing. So professional and friendly. Amazing service and make you feel so welcome."
• "The booking process was so easy. Once we arrived there they were all so lovely and so professional."
• "I went for two scans at hey baby, the staff are very professional and easy going and very helpful, they look after and explain really well."
• "We then came back for a gender reveal with our son and daughter and my son loved the chalk board so much the lovely Sonographer bought it into the room while we had our scan."
• "Today was my second visit and I am happy with my visit today and I was happy with my first visit also."

Cons:

• "We went for an early 'reassurance' scan and left more worried than we went in."
• "Don’t use if you actually want to get your results on time! I had a good experience with the scan and bloods however getting results has been quite difficult."
• "We went for an early scan this morning, couldn’t be more pleased the staff was amazing so friendly and welcoming and explained all through the scan to reassure us."
• "An amazing experience, helpful, professional and kind staff, would recommend to anyone looking for a place to see their little bundle of joy!"