Popadom Reviews Summary

Food Quality & Taste

Pros:

• "Food was absolutely delicious and very authentic."
• "The freshest Tandoori Roti was one of the best Indian breads I've ever had."
• "My wife had Lamb Palak Gosht. Essentially, Lamb in a piquant sauce with spinach."
• "Authentic Indian restaurant, superb quality food."
• "The Biriyani was just awesome, great taste."
• "Being vegetarian we started on the chilli paneer which tasted lovely with just the right amount of kick."
• "All of these were very well presented and everything tasted wonderfully authentic and full of flavour - fantastic indeed."
• "It looks as though it has been cooked with love and care and the taste is incredible."
• "The food is absolutely delicious. The best Indian food I've ever eaten & presented so beautifully."
• "The fish curry in particular was highly memorable, strong fish taste with a little chilli kick and the vegetable dumpling was very tasty."
• "Probably the most delicious Indian meal I’ve ever had. The burst of flavours and the amazing combination of spices simply blew my mind and taste buds away."
• "The food was excellent."
• "Their food is very authentic and spicy."
• "The most authentic Indian you can get in Medway."
• "We ordered tandoori chicken, paneer, fish and naan. All the dishes tasted great."
• "Their Tandoori Kababs and the Hyderabadi biryani are just out of this world."

Cons:

• "The food was horrendous. We ordered not spicy butter chicken for the kids and it came spicier than chicken tikka masala."
• "Tikkis taste bland and soggy, not crispy taste on top and completely flavourless."
• "Dhahi bhalla with papri taste very dry, nothing like Indian flavour."
• "The Gol Guppe tasted stale and hard, the water supplied with them wasn't very tasty."
• "Took so long to get something on the table and one of the dish bhel puri was so soggy and not edible with the amount of spice."
• "The food is just not Indian food. I think they forgot the spices in India. The food was too bland, tasteless and horrible."
• "Food was cold but incredibly spicy."
• "Food not as good as we had been led to believe."
• "Very unhappy with the meal I have just had at the Chatham store - the chicken in my starter was over cooked, I had four prawns in my main and the coconut sauce was bright yellow and tasteless."
• "I ordered food relying on the positive reviews of this restaurant. However, the food was very bad."
• "Gul gappa shots was too tiny for the price."
• "But the lamb chops was disaster, It was freezing cold.."

Service & Staff

Pros:

• "Service was great and had a really enjoyable evening."
• "Our servers were friendly, helpful and charming."
• "Such a lovely service from the waitress!"
• "The staff were very friendly and the manager was super chatty too!"
• "Anthony was awesome so was the owner Bhakta."
• "The service is so friendly and professional."
• "Friendly and attentive staff, dedicated bar with decent options."
• "The owner of the restaurant personally greeted us as well as took time out to speak with us to find out more about his customers."
• "Our meals were delicious and served by a very courteous waiter."
• "The service was lightning fast and the host was beyond lovely."
• "The staff were friendly."
• "Amandeep was very polite and helpful as well."
• "Took a chance with this new Indian restaurant and we were wonderfully surprised by their service."

Cons:

• "Service was slow despite being sparsely populated."
• "This establishment is really lacking customer service."
• "not very well trained staff( lots of loud giggling, private talking going on between staff, )."
• "took a while to get the bill and for someone to take our payment."
• "As soon as went into the restaurant, we were greeted by a waitress who was dressed inappropriately for a restaurant and very unprofessional. Waitress are moody and rude."
• "The staff could be more attentive, our order was taken over 3 times, the lady kept going to attend others and do other things."
• "Service was good to start but towards the end we struggled to get their attention to get the bill and then to pay, we were waiting for about half an hour after our meal was finished."
• "Waitresses were just chatting and laughing between one another which I find extremely rude as customers being ignored."
• "Waited 40 mins for main course after starter."
• "Very slow service."
• "Service was not good- I waited 10 mins to be seated."
• "Unfortunately didn't enjoy having lunch here, visited with my colleagues from India and the service or food was not a good experience at all."
• "The service was also dreadful."

Ambience & Decor

Pros:

• "Visited Popadom restaurant for a Sunday lunch, it has a lovely ambiance and was very clean and tidy."
• "Excellent food. Very nice interior. Tastefully decorated."
• "The restaurant is a nice open venue with lots of seating which feels open but also intimate when needed."
• "The decor is very stylish down to the cutlery."
• "Nice and clean place. Great ambience."
• "The atmosphere was lovely and the decor is really trendy and nice."
• "Loved the ambiance."
• "The restaurant is very clean and tidy."
• "Ambience is very good and has a good number of seating available."
• "Such a pretty place with Indian vintage decor."
• "Trendy modern Indian restaurant with superb service and excellent food."
• "The atmosphere of the place was so cozy and comfortable."

Cons:

• "While the restaurant looked appealing from the outside, the inside was a bit plain and lacklustre."
• "Ambiance was dull and boring."
• "The place was bit smelly and was not clean."
• "The music was so loud that it became difficult to have a conversation."
• "The chairs were not comfortable."
• "Decor was out dated."
• "Lighting was too dim."
• "The ambience is not up to the mark."
• "The setting feels a bit too cramped."
• "Not a great ambiance. Felt more like a cafeteria than a restaurant."
• "The restaurant was too cold."