Address: Nantwich Road, Blackbrook, Newcastle ST5 5EH, United Kingdom
Phone: +441782680343
Rating: 4.5
based on 305 reviews.
Food Quality
Pros:
"Both tasted amazing."
"Food stunning, came out looking just like photo's."
"Starters were to die for especially the presentations."
"The food is fantastic..! Modern cuisine inspired by traditional tastes at reasonable price."
"Every course of food was exceptional."
"The belly pork is one of the nicest I've ever had."
"The food was delicious, the tempura battered strips if beef salad with sticky sauce a delight."
Cons:
"The beef pie main course was barely lukewarm, there were no vegetables, and about half a dozen chips."
"Lobster bisque bland."
"Monkfish served lukewarm, rubbery and in a bowl of tasteless watery sauce."
"The beef was rubbery I asked for it pink and you couldn’t cut it it was that hard and full of fat."
"The 'cooked through' beef had obviously been 'flashed' on a grill to finish it off and tasted of remnants of bacon or gammon."
"The soup tasted as if it had been made from a packet; the sauce on the sea bass overwhelmed the fish and accompanying vegetables."
"The dessert of chocolate brownie tasted mediocre at best and the ice cream serving was meagre."
Service
Pros:
"You're very well looked after, and there's even an allergen guide for all of their menu dishes."
"The service was spot on with so much attention to detail and knowledge of the menu and ingredients."
"Staff attentive and friendly."
"Excellent staff."
"Our male waiter (with the Irish name) was excellent and very attentive."
"Staff were very friendly and helpful."
"The staff couldn't do enough, the food was excellent and the service was just right."
Cons:
"Very slow service food was sent back twice."
"Made to wait 15 mins in the bar even though we booked a table."
"However what killed the mood was the multiple flies flying around the table and going onto the food!"
"Just disappointed that we were told to wait, at the manager's own fault for overbooking tables."
"Service slow, meals for our party of 12 came out slowly 2 of the starters were very late leaving the other 10 waiting to start."
"Each course took an age to be served and not everyones came out at the same time."
"Very slow service."
Atmosphere
Pros:
"The atmosphere was spot on."
"The building and location are very accessible and overall a highly pleasurable experience."
"The atmosphere was chilled with a very welcoming feel."
"Low level chatter that compares to a subtle hum added to a very calm and relaxed atmosphere."
"We received a really warm welcome into an atmospheric restaurant."
"Immediately a general laid-back atmosphere."
"The atmosphere was amazing."
Cons:
"Wasn’t a very nice atmosphere because everyone could hear your conversations."
"The only downside was the ambient noise."
"The dining room was so dark had to use phone light to read menus."
"The thump-thump music (completely inappropriate for a restaurant) was LOUD."
"The level of noise from parties was very off putting."
"Didn’t make it to eating food as I’d asked for balloons etc on the pre booking app for my wife’s birthday. Arrived and they sat us in the middle of the aisle."
"Swatting lots of flies & wasps throughout meal."
Value
Pros:
"Not overly expensive but well worth the extra."
"The food is always good here and I do go often."
"But the food is just out of this world and such good value for money."
"Always a great experience. Lovely food which is reasonably priced considering the sourcing, quality and presentation."
"Also not too pricey for what it is - we'll definitely be back."
"Food isn’t over priced but it’s affordable, hot, very tasty and you can tell it’s fresh."
"Fair prices."
Cons:
"At £66 wasn’t the experience I was hoping for."
"Feel disappointed actually as always been a favourite of mine, but now feel it's very pricey and minimal amount of food on the plate!"
"For the price of the food, we have had much better elsewhere."
"It certainly did not reflect the high price tag."
"Overpriced. Main course little more than a starter."
"Value for money has definitely gone downhill unfortunately."
"For £29 I'd expect more on the plate alongside the steak."