The Three Tuns Reviews Summary
Category: Gastropub Lichfield
Ambience and Decor
Pros:
- "Great location with a decent sized car park and a large outdoor area that is covered, great for spring and summer."
- "The premises are large and they have erected a large outdoor area that is covered."
- "Nice place with a busy atmosphere."
- "Huge improvement since last owners. Loved both the food and cocktail menu, the choice and quality is great especially the food."
- "Beautiful surroundings. Very respectful and polite staff."
Cons:
- "A lot of the tables had not been cleared, not one got cleaned in the three hours we were there."
- "The floor was very messy too with food and used cutlery, sachets etc. all over it."
- "By the time we left, almost every table had food left on it."
Service
Pros:
- "George attended to us. He was amazing, paid attention, clarified our queries, took photos."
- "The staff were really good and friendly."
- "The manager was kind and did take off the food from the bill."
- "The staff are very apologetic and will quickly rectify the matter which to me is the most important thing."
- "Enjoyed a lovely meal. We were looked after by Laura and was delightful with her pleasant nature and nothing was too much trouble."
Cons:
- "Drinks were almost all out of stock, we ordered 3 different drinks, each order was met with 'out of stock'."
- "Had to ask for water 4 times."
- "Didn't have cutlery or napkins replaced between starter and main."
- "Only brought 1 of the starters, had to ask for my partner's again."
- "After mains were ordered, had to change order as they didn't have what we originally ordered."
Food Quality
Pros:
- "The food is really nice. The cocktails are excellent."
- "The Thai curry was lovely but lacked the coconut element of this curry."
- "Sliders I had they were nice. Kebab starter was tasty but wanted more of it."
- "Garlic bread with cheese was great and the trio of burgers was a nice taster of their selection."
- "The food selection is great. Very good value for money."
Cons:
- "When the food did come we had to ask for cutlery. My wife's food was fine (albeit missing an item) but my simple Cod and chips was anything but."
- "I had to send it back, I can't even remember the last time I did that, I'm not fussy or a complainer."
- "Fish was small, burnt, grey inside, had hardly any chips, peas were dried up."
- "The halloumi fries were disappointing. They were far too salty and the sweet Chili and creamy sauce wasn’t coming through at all."
- "They also weren’t crunchy or fried properly."
Drink Selection
Pros:
- "It’s a great restaurant which serves decent cocktails. They’re very fancifully decorated but it is nice when having a few cocktails."
- "There is a wide selection of drinks, with interesting options for the little ones and also they have a kids menu."
- "Cocktails were unbelievable and the food was unreal too."
- "Wide variety of drinks from the usual bar beers right through to the excellent cocktail bar."
- "Nice beers on tap, and a great selection of bottles and cans."
Cons:
- "Drinks were almost all out of stock, we ordered 3 different drinks, each order was met with 'out of stock'."
- "Bar service was good, although one bottled drink was warm."
- "For the price, you'd expect better especially for a gastro pub who seem to have a high opinion of themselves."
- "Even Wetherspoons never looks this messy."
- "Price of 1 of the out of stock drinks was on my final bill which I only saw after we'd left."
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