The Foxglove Reviews Summary

Atmosphere & Setting

Pros:

• "Great cosy alcoves or open spaces, casual coffee or more formal meal."
• "A friendly, cosy public house with a relaxing beer garden."
• "It was very welcoming and cosy."
• "The pub itself is cosy and inviting with lots of comfortable corners in which to find a seat."
• "The atmosphere was cozy and the rest of our food was great."
• "The atmosphere is homely, welcoming, warm and cozy."
• "The atmosphere was friendly and warm."

Cons:

• "Last visited this restaurant when it was 3 Owls. It was dark and dingy then and remains the same under its new name."
• "But looking tired, many spills on walls just left need cleaning or repainting."
• "Noisy and unrelaxed ambience, children running about place and also pug dog off leash and uncontrolled inside the pub."
• "Smelt clean but no deep cleaning done for months, cobwebs, moulding grout, water stained seals."
• "Sat by a door to beer garden which was constantly being opened by children and people going out for a smoke letting freezing cold air in."

Service

Pros:

• "Service was prompt, pleasant and efficient."
• "The service was great very helpful and friendly."
• "Staff were welcoming and attentive."
• "The staff were lovely and very attentive."
• "We were served by Mandy who was great. She was so helpful and attentive and delivered our meal with a smile."
• "From stepping in to leaving every member of staff we encountered were polite, friendly, helpful and mostly efficient."
• "Staff have always been both attentive and helpful."

Cons:

• "A couple of mistakes with our order."
• "However unfortunately on this occasion... the service and attitude from a certain waitress was shocking and embarrassing."
• "The boys need to learn more on how to smile at the guests in their duty."
• "Staff were helpful but were clearly embarrassed at lack of choice and not all appeared to know what they were meant to be doing!"
• "Our table service person was still learning his craft so wasn't sure about a few questions."
• "Terrible customer service added charges to room days after we stayed bad attitude when trying to resolve give us the run around ignored calls and lied about why charges were added gave different excuses and then admitted they didn't check room before or after we left and didn't follow rules for extra charges including contacting us before extra charges."
• "The service was terrible."

Food Quality

Pros:

• "Really nice place open fire very good meal."
• "Food was great."
• "The food has been fantastic."
• "Excellent meal."
• "The food was delicious."
• "I had slow cooked belly pork, truly delicious."
• "The food was great too."