Mirchi Indo Pak Cuisine Reviews Summary

Food Quality

Pros:

• "The food is quite good. Quantities are filling as well, and most items are enough for 2."
• "We were so happy with the food because the price was great for the big portions and the food tasted great."
• "Food was served hot, generous portions and staff very attentive."
• "The food still delicious, freshly n quickly prepared and the service just got better."
• "Excellent food."
• "Good place to have great Pakistani cuisine."
• "Had fast & quick service. Food was amazing in quality and quantity."

Cons:

• "Poor bland food is served here."
• "However my tandoori chicken was very dry and had no flavour to it whatsoever and my lamb chops were burnt with not much meat on them."
• "No taste to the mixed grill, the kebabs were dry."
• "The food is not what it use to be, example they buy cheap rice which makes the biryani not taste the same."
• "The rice was hard and tasted like it was a couple of days old and the chicken did NOT taste fresh at all."
• "The biryani wasn't authentic, it tasted like a curry mixed into plain rice and that wasn't good at all."
• "The lamb biryani was awful, the meat samosas were stuffed with potatoes i could hardly see any meat and the white rice were really dry."

Service

Pros:

• "Staff are pleasant and attentive and eager to please."
• "Very nice warm welcome as soon as I stepped foot inside the modern, clean, restaurant."
• "The nicest set of staff I have ever encountered in a restaurant."
• "Very pleased with the service and food was spot on as usual been here multiple times always left fully satisfied."
• "The attentive and knowledgeable staff ensured that our meal was a memorable one."
• "Service was very good. They kept refilling the dishes to make sure everyone gets everything."
• "The staff were polite and friendly. A genuinely nice experience!!"

Cons:

• "It took a while for a waiter to come and take our order."
• "I am NOT happy with the staff at Mirchi Cardiff."
• "Communication skills non existent."
• "Owner walks round shouting at staff in Punjabi whilst you’re trying to enjoy your meal."
• "Communication with staff is not always easy as some of them don't understand a lot of English, service overall is not great."
• "Customer service was very poor that they don't bother about asking anything."
• "Very bad service waited one hour 10 minutes food to be serve after ordering it."

Atmosphere

Pros:

• "The atmosphere was great."
• "Very nice interior and lots of socially distanced seating."
• "Really good sub Asian indoor food place."
• "Best Pakistani food in Wales, friendly staff and always polite and courteous."
• "Good food as always the owner is very friendly and give complimentary papa Doms and discount."
• "Very authentic and great prices."
• "The ambience is also really nice."

Cons:

• "Chaotic atmosphere."
• "The restaurant feels a bit cramped and would look a bit more airy."
• "Chair was dirty nobody cared and bothered to clean it."
• "So they moved us to a really cramped corner."
• "It's cheap food. But the cleanliness of restaurant is unbelievably bad."
• "The restaurant was spacious and clean."
• "Restaurant is dark and dingy with a very poor hygiene standard."

Value

Pros:

• "We were so happy with the food because the price was great for the big portions and the food tasted great."
• "The prices were quite reasonable."
• "Value for money. Very friendly staff."
• "Prices were reasonable and the staff were very attentive."
• "Food was priced fairly."
• "Price was good for what we ordered."
• "Found the price to be very reasonable."

Cons:

• "Portions are very small for the prices you pay."
• "Very expensive and extortionate prices."
• "The prices are WAY too extortionate for what they are."
• "Very bad service and price everything high chicken tikka starters £7.90 and tikka like pinatas size tarka dall £7.90."
• "Prices are more than Harrods. Not recommended!"
• "I paid £22.90 for per person which wasn't worth it for the kind of food was offered."
• "Over priced, really not worth it."