The Botanist Bar & Restaurant Newcastle Reviews Summary

Category: Live music venue Newcastle upon Tyne

Address: Monument Mall, Newcastle upon Tyne, NE1 7AL, United Kingdom

Phone: +441912616307

Rating: 4.4
based on 570 reviews.

Ambiance & Decor

Pros:

  • "The very pleasant interior has a botanical theme, which gives customers the feeling of sitting in an elaborate garden summer house, very relaxing."
  • "Brilliant establishment, the decor is lovely and creates a beautiful ambiance."
  • "Enjoyed the aesthetics but the service was slow."
  • "We booked a family meal for 14 ppl to celebrate two birthdays yesterday. We were given a private room which was ideal for our party."
  • "The place is like a sun rise. Over all the years the venue has been consistent with food and drinks. You really can't go wrong if you need to entertain friends, family or work colleagues."
  • "Amazing place. Incredible décor and ambience."
  • "Gorgeous atmosphere and surroundings."

Cons:

  • "It was also a little bit cold."
  • "The HUGE annoyance was the terribly loud live music."
  • "Far too loud with the live music on- we couldn't hear each other talk."
  • "It was absolutely freezing."
  • "Unbearably hot at the restaurant side, no working Aircon and the large windows basically make it a greenhouse."
  • "was unfortunately taken into a completely different room which doesn't resemble any of this, just a standard restaurant with a big window, no decor in sight"
  • "No good for hungry dog owners... only nibbles and snacks were served, not meals."

Service

Pros:

  • "Great service and atmosphere."
  • "Server was friendly & knowledgeable."
  • "Our server was so attentive and was always on hand."
  • "The service was incredible!"
  • "The staff were excellent, great hospitality, polite and helpful."
  • "The staff were super friendly and helpful."
  • "Service was excellent, very kind and attentive, and very quick."

Cons:

  • "we had to shout to have a conversation"
  • "Enjoyed the aesthetics but the service was slow."
  • "The service at the bar was quite slow."
  • "Waited 45 minutes for drinks to arrive in a quiet restaurant."
  • "Service was very slow, food took ages to come, and order was wrong twice."
  • "Upon arrival, we told one of the attendants that we would be at a table in the restaurant area because in addition to drinking, we also would like to eat. More than 20 minutes passed and no one has taken off our orders."
  • "waited at least 30 mins to be able to pay our bill"

Food & Drink

Pros:

  • "The meal came in a wonderful display."
  • "Our food was delicious, as well as the drinks."
  • "The food was lovely, especially the sharing platter and the hanging kebabs."
  • "The cocktails were brill too - I had the peach one to begin with (the name escapes me) and then the Botanist."
  • "The food and drinks here were all lovely."
  • "The food was fresh tasty and better than expected"
  • "The food is certainly good enough, but it's the venue itself that makes this place really worth a visit."

Cons:

  • "Drinks are very expensive for a round to be fair compared to everywhere else we went."
  • "The food and drink are so overpriced, portion sizes are totally off for what you pay for."
  • "All the food is bought in and pre-prepared so they cannot make changes to accommodate allergies."
  • "The Savoy cabbage resembled something my two year old would chew on then spit out."
  • "Mine, frozen dry Yorkshire pudding, mushy peas looked like the were sived and blended placed in the pot then remove."
  • "The bread served with the pate was hard enough to break your teeth."
  • "The scotch bonnet chicken wings were hairy, and not at all spicy."

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