The Botanist Bar & Restaurant Newcastle Reviews Summary
Category: Live music venue Newcastle upon Tyne
Address: Monument Mall, Newcastle upon Tyne, NE1 7AL, United Kingdom
Phone: +441912616307
Rating: 4.4
based on 570 reviews.
Ambiance & Decor
Pros:
"The very pleasant interior has a botanical theme, which gives customers the feeling of sitting in an elaborate garden summer house, very relaxing."
"Brilliant establishment, the decor is lovely and creates a beautiful ambiance."
"Enjoyed the aesthetics but the service was slow."
"We booked a family meal for 14 ppl to celebrate two birthdays yesterday. We were given a private room which was ideal for our party."
"The place is like a sun rise. Over all the years the venue has been consistent with food and drinks. You really can't go wrong if you need to entertain friends, family or work colleagues."
"Amazing place. Incredible décor and ambience."
"Gorgeous atmosphere and surroundings."
Cons:
"It was also a little bit cold."
"The HUGE annoyance was the terribly loud live music."
"Far too loud with the live music on- we couldn't hear each other talk."
"It was absolutely freezing."
"Unbearably hot at the restaurant side, no working Aircon and the large windows basically make it a greenhouse."
"was unfortunately taken into a completely different room which doesn't resemble any of this, just a standard restaurant with a big window, no decor in sight"
"No good for hungry dog owners... only nibbles and snacks were served, not meals."
Service
Pros:
"Great service and atmosphere."
"Server was friendly & knowledgeable."
"Our server was so attentive and was always on hand."
"The service was incredible!"
"The staff were excellent, great hospitality, polite and helpful."
"The staff were super friendly and helpful."
"Service was excellent, very kind and attentive, and very quick."
Cons:
"we had to shout to have a conversation"
"Enjoyed the aesthetics but the service was slow."
"The service at the bar was quite slow."
"Waited 45 minutes for drinks to arrive in a quiet restaurant."
"Service was very slow, food took ages to come, and order was wrong twice."
"Upon arrival, we told one of the attendants that we would be at a table in the restaurant area because in addition to drinking, we also would like to eat. More than 20 minutes passed and no one has taken off our orders."
"waited at least 30 mins to be able to pay our bill"
Food & Drink
Pros:
"The meal came in a wonderful display."
"Our food was delicious, as well as the drinks."
"The food was lovely, especially the sharing platter and the hanging kebabs."
"The cocktails were brill too - I had the peach one to begin with (the name escapes me) and then the Botanist."
"The food and drinks here were all lovely."
"The food was fresh tasty and better than expected"
"The food is certainly good enough, but it's the venue itself that makes this place really worth a visit."
Cons:
"Drinks are very expensive for a round to be fair compared to everywhere else we went."
"The food and drink are so overpriced, portion sizes are totally off for what you pay for."
"All the food is bought in and pre-prepared so they cannot make changes to accommodate allergies."
"The Savoy cabbage resembled something my two year old would chew on then spit out."
"Mine, frozen dry Yorkshire pudding, mushy peas looked like the were sived and blended placed in the pot then remove."
"The bread served with the pate was hard enough to break your teeth."
"The scotch bonnet chicken wings were hairy, and not at all spicy."