Marquis Of Westminster Reviews Summary

Food Quality

Pros:

• "The food was tasty, plentiful and good value."
• "Food's good! Fish and chips, pork loin, pie all are delicious!"
• "The kitchen operated beyond its normal time and provided us with delicious whizzers (mini sausages with a stone mustard sauce) and the best fish and chips in Westminster."
• "Probably the best roast dinner I’ve ever had in a pub!"
• "The food was amazing, we ordered a scotch egg as a starter and then the roast."
• "The food was delicious and well thought out."
• "The food was fantastic. I had fish and chips."

Cons:

• "Really surprised how disappointing this was."
• "The roast potatoes were described as crispy potatoes cooked in duck fat - they were so hard & difficult to cut. Mediocre food."
• "Both our meals were lukewarm at best."
• "Food was very average pub food."
• "The aforementioned chicken was dry and hard on the outside and still pink on the bone, whilst the roast beef was acceptable but on the tough side given it was supposed to medium rare."
• "The lentil loaf and mash were just ok. The Mac n cheese was just shells in a watery sauce and the herb topping didn’t add much flavor."
• "Sunday Lamb roast, everything apart from the meat was overcooked, very bland and barely warm."

Service

Pros:

• "Also got myself a cheeky lunchtime cocktail and the staff were so helpful when I couldn’t decide."
• "His staff went above and beyond what was necessary to accommodate my son and I."
• "Service was absolutely first class."
• "Staff were really friendly and meal was lovely."
• "The staff was also super friendly and efficient."
• "Service was really friendly and the staff were not in a rush to move us on, so the time spent there was relaxed."
• "The staff are welcoming from the moment you step through the door, whether you're there for food or an after-work pint."

Cons:

• "Appalling customer service. Staff at this place shouts at customers and embarrassed me in front of my friends."
• "Bar was empty, rude barman, not helpful at all."
• "Horrible flat pint of Amstel served by a rude waitress."
• "Said hi to barman and he said he had to go and 'serve a customer'."
• "Rude staff, especially boss who insulted me and was deeply condescending."
• "Service when additional gravy requested was very slow."
• "Badly understaffed. Had to wait 5 mins at the bar for a waitress to come behind the bar and serve drinks, not really acceptable in a pub."

Atmosphere

Pros:

• "Drinks were lovely and the venue itself is amazing."
• "The atmosphere is nice and chill."
• "A little gem in the heart of London."
• "The cosy decor and cool tunes combine to create a really relaxing atmosphere."
• "This is a great pub. It used to be my local and is very much a locals pub."
• "Enjoy the mahogany ambience of this traditional pub with an amazing staff!"
• "Friendly people and a great atmosphere!"

Cons:

• "Ground floor is more for the typical drink and small bites which gets a bit noisy and crowded."
• "Very slight smell of damp."
• "A nice, modern pub with pretentions of being a gastro pub but not quite getting there."
• "The atmosphere is probably great if you're not sat away from everyone else facing a store room with an overflowing garbage nearby."
• "Pub below played pounding disco, which the restaurant tried to drown out with slow jazz."
• "Lovely pub but terrible disabled toilet/baby change facilities."
• "We waited almost 40 minutes for soup and salad."

Value

Pros:

• "Everything was decently priced and the food was delicious."
• "Highly recommend to anyone in or about the area!"
• "The food was tasty, plentiful and good value and there was something for everyone on the menu including the kids."
• "The prices are also very reasonable for food!"
• "Our meal was excellent and very good value."
• "Good quality food and various daily specials .... generous burger and skin on chips for a tenner on Monday."
• "Food was really reasonable. For us two including non-alcoholic drinks it was £45 and that included pudding."

Cons:

• "We were very upset for £10+ for 2 little bottle 330ml of coke."
• "Very expensive for what it is."
• "Would never come back here again (unless if I got free food with a side order of respect)."
• "Okay food, very expensive for what it is."
• "The Sunday roast for 4 ppl was severely lacking in any meat. Maybe enough for 2?"
• "Food was OK. Not terrible, but not worth the 13 pounds I paid for fish and chips."
• "Nonetheless it was a poor quality meal and not worth the ~14-16 pound price tag."

Accessibility

Pros:

• "Family of four (2 children âgé 9 & 11 y.o.) without reservation... but heartwarmly welcomed!"
• "Really attentive staff and we felt very comfortable and it was possible to socially distance."
• "Our little puppy Cavalier enjoyed her bowl of water which was very much appreciated on this warm day."
• "They made us feel really welcome and went out of their way to fit us in on a busy London Marathon Sunday."
• "Great trustworthy staff and brilliant customer service."
• "Looking forward to visiting this pub again, especially to try one of their Sunday roasts."
• "The staff are so nice and kinde 😄"

Cons:

• "A party of 9 booked to dine there, had to climb over bench seats to sit, very cramped and not too pleasant."
• "Restaurant is upstairs so may be not ideal for less abled people to go up as there was no lift."
• "The cleanliness of the place is not great and the dangerous flooring causing trip hazard in the ladies toilets needs addressing."
• "Would describe it as a no go for anyone with access requirements or in a wheelchair."
• "Not very handicap accessible, but I have found that most restaurants here are not."
• "1pm on a Sunday and had run out of all the veggie options apart from the veggie burger."
• "The Yorkshire pudding was generous and homemade but overcooked and had the consistency of a biscuit."