"Dumbbells 40kg been out of use for over a year (broken)."
"The website says they have hundreds of pieces but a third of them are out of use."
Hygiene and Cleanliness
Pros:
"Great gym, very helpful staff and awesome spin classes with Shabz."
"The gym itself is alright, it's the patrons that ruin it."
"It's always clean. The staff is really helpful and takes care of the equipment."
Cons:
"The hygiene in this gym is absolutely horrendous, the women’s showers are never clean."
"Showers only stay on when pressed for 5 seconds so need to be constantly pressed."
"Changing rooms are not cleaned until the end of the day so it is not very hygienic or full of empty bottles."
"Disgusted, the sauna was off, only two of the showers were working and there was sickness in one of them."
"This morning 4am, couldn't even use toilet with dignity since people managed to leave feces even on the water tank."
Customer Service and Staff Attitude
Pros:
"Best gym I've ever had a membership at. The staff and trainers are really friendly and helpful."
"They have a strong team of expert Personal Trainers who go above and beyond to help their members."
"I've been a member of JD Gyms for around 3-4 years. The staff have always been polite and approachable."
Cons:
"My jacket with house keys and clothes were stolen. Staff were very unhelpful."
"No staff at the gym after 10 pm and you can’t gain entry after 10 pm if your code doesn’t work."
"All staff lower down are brilliant but chap in charge, ginger with ponytail needs to go on customer care training."
"The manager here Zak couldn't care less about customer satisfaction. Rude and ignorant."
"I asked a member of staff to turn up the air conditioning he said it was on?? but it was much warmer inside then it was outside he was very rude to me."
Space and Crowding
Pros:
"The gym has potential but the space is so small it puts me off."
"It's an affordable place in the heart of Bradford with good equipment."
"Good showering facilities and has a sauna for the post-workout relaxation."
Cons:
"The gym is packed!!! Especially on Monday, Wednesday, and Friday evenings."
"There's only three squat racks, three bench presses and one deadlifting bar, and this gym is constantly packed full."
"Very crowded space and incompetent manager at Bradford gym with poor approach to customer."
"Overcrowded, dirty changing rooms rarely cleaned equipment always under maintenance."
"This gym is going downhill fast. Equipment not repaired and changing rooms and showers not cleaned."
Parking and Access
Pros:
"It has plenty of free parking areas."
"The gym is located in central Bradford and is in a great location especially if you're living in the surrounding area."
Cons:
"I was charged for a parking fine even though I put my details in."
"Both car parks are connected which means if you want to do your shopping at the supermarket next door and go to the gym you have to do it all at once as you can’t return within 4 hours otherwise you receive a fine."
"They have a huge parking problem, always overcrowded and hard to find a spot."