Chance & Counters Reviews Summary

Staff and Service

Pros:

• "All the staff were so friendly, we were late and they were able to shift our booking."
• "Staff really friendly and helpful, explaining a game to us when we were struggling to figure it out!"
• "The staff are really knowledgable and were keen to help explain instructions and talk you through the game."
• "Staff were amazing! Suggested games and gave a quick run down of the rules which saves so much time."
• "The staff here are super friendly and helpful and have great knowledge with personal touches."
• "The staff were friendly and willing to suggest and support you getting to grips with games."
• "The staff are so friendly and amazing, they'll recommend games and explain rules."

Cons:

• "Some of the games really worn, which affected set up for one game and left another game with instructions which were impossible to follow."
• "It does feel like your sitting in a greasy spoon if you are unfortunate enough to sat in the back part of the cafe, and it's SUCH a strong smell."
• "The only downside is if you sit at the back, the noise gets to a very overwhelming level that makes it difficult to enjoy myself."
• "Downside- the overwhelming smell of deep fat fryer."
• "Table service was a little slow."
• "Service was fine, a bit slow due to the low number of staff."
• "Service was ok, some of the staff were great, some were a bit rude at times."

Food and Drinks

Pros:

• "A menu of delicious food and beer."
• "The dirty fries were delicious as is the passion fruit smoothie."
• "Food was delicious and well priced."
• "The food, whilst I didn't have any, looked excellent and the drinks on tap were very good, with some local ones thrown in for good measure."
• "Very chilled atmosphere and excellent toasties."
• "Food and drinks on point too! Recommend the tatter tots."
• "The food was excellent and the milkshakes too."

Cons:

• "The food is a little bit lacklustre."
• "Food is nice, but there's no healthy options which is my only criticism."
• "The food is a little on the pricey side but it won't break the bank."
• "Food wasn't great, fries were double cooked meaning they were far too crispy."
• "Food is ok. The pizzas which are the only thing still left on the menu are pretty mediocre."
• "However the hot food is not great, not terrible but for price could have a bit more to it than very standard tosties and the such."
• "The food menu is limited but still tasty."

Atmosphere and Venue

Pros:

• "A great place to go with small and large groups of friends."
• "The atmosphere was great, the game master provided some excellent choices that had us rolling with laughter."
• "A wonderful hidden gem in Bristol centre."
• "An excellent venue and an awesome way to spend a day relaxing with your friends!"
• "Great atmosphere friendly and very helpful staff."
• "The atmosphere is relaxing."
• "The atmosphere when it's busy is great to be in."

Cons:

• "The venue is wrong in that it is impossible to hear each other."
• "The area right at the back of the cafe can get quite loud if it's booked up."
• "This means that the place does have a very strong fried food smell and I came away with everything I was wearing smelling like deep fried food."
• "Only downside is it was too hot and airless."
• "The place is often unbearably loud."
• "My only complaint is that even in the cold and rain they have the doors open to keep the ventilation going through the venue."
• "Only downside is that the venue needs to be bigger to fit everyone in."

Games and Pricing

Pros:

• "The game selection was excellent and well maintained."
• "They have such an excellent range of games and it is very fun to be there."
• "They have a huge variety of games to suit most people's preferences."
• "With over 700 boardgames there really was something for everyone."
• "They have hundreds of boards games and the staff are always happy to help and recommend which one suits you best."
• "A huge range of board games."
• "They have a massive selection of games to choose from - any game you can think of!"