The Watermark Cafe Reviews Summary

Food Quality

Pros:

• "Exceptional Fish and Chips. The fish was a good texture and had flavor without feeling forced or unnatural."
• "Food is excellent and huge portions."
• "The Haddock Goujons were gorgeous and the Cherry Cheesecake was divine!"
• "Food was fantastic and a fair prices."
• "The full English breakfast was delicious."
• "The curry was very tasty and all the cakes are yummy."
• "We had smashed avocado and eggs for breakfast which was excellent."

Cons:

• "The food was awful, the fish and chips were so greasy and the batter rock hard my wife cut her mouth on it."
• "Service is odd (they bring food to your table but not cutlery) and burger meat was bland for what was otherwise delicious food."
• "Food was ok but getting more overpriced £9.95 for chilli con carne that looked like it was a microwave meal on a plate."
• "The chilli no longer has any quorn mince or substance..it was half a tin of tomatoes with no more than 6 pieces of pepper..5 or 6 kidney beans and less that a quarter of courgette."
• "Salad limp & mouldy... Made complaint to elderly white-haired lady and nothing was done!!"
• "Also salad garnish was dried out, no moisture in cucumber and soil and grit on lettuce."
• "The eggs were way over cooked, the avocado wasn't seasoned very well and the sausage sandwiches consisted of two links sausage cut in half."

Customer Service

Pros:

• "The staff were friendly and polite."
• "Would highly recommend, extremely dog friendly and we will definitely be back."
• "Obliging staff."
• "The staff were so friendly and helpful."
• "Staff very efficient and friendly."
• "The two ladies behind the counter were very friendly and helpful."
• "The staff were most welcoming and friendly."

Cons:

• "Very Bud customer service in particularly Shelly the blond woman."
• "I took my plate back in and the lady on the counter seemed annoyed I had even suggested the hairs."
• "Wasn't very relaxing having someone stood by your table while you ate your food."
• "The lad manning the till needs an attitude check."
• "Provided us with dirty crockery and complained when we requested clean."
• "Absolutely disgusting!! The way a member of staff behind the till that portrayed herself as the manager was an absolute disgrace!!"
• "Came here today for a breakfast presenting my exception lanyard, I was asked to provided my exemption card too... I left feeling humiliated."

Atmosphere and Location

Pros:

• "Lovely cosy cafe on the Scarborough seafront!"
• "Views are amazing and nice selection of drinks."
• "The cafe is dog-friendly too, which is handy for visitors/residents who need refreshments straight after walking along the beach or Marine Drive."
• "The atmosphere and decor inside the cafe is also very warm with plenty of outside seating too to admire the sea views."
• "Beautiful view. Clean. Friendly staff. Quick service."
• "Certainly will go again. Great place to meet up with friends or go alone."
• "Lovely little homely cafe on the seafront with wonderful views over the bay to the castle."

Cons:

• "May have a problem parking nearby on busy days."
• "Parking and the sea easy to get to a stone's throw away, with disabled parking directly outside."
• "Little noisy for my liking but pleasant atmosphere."
• "Very cramped with rude staff."
• "Firstly no menus outside what so ever."
• "Seats inside and out."
• "The seating wasn't particularly comfortable or relaxing."

Value for Money

Pros:

• "Meals plentiful to choose from and of good size."
• "Very reasonable price."
• "We are used to city prices so to us it was really good value."
• "Considering its location and lack of other options close by I was impressed with the reasonable price list."
• "Really reasonable prices, friendly staff."
• "Great breakfasts... good value with a mug of tea thrown in, fantastic view for free."
• "Friendly staff and fair prices."

Cons:

• "Steep prices for coffee."
• "Prices high."
• "Food ok. Prices high."
• "The prices are quite expensive for what you get, the gluten free bread was ok but definitely wouldn’t recommend or visit again."
• "Very over priced for the quality."
• "This all came to over £30."
• "Food was good but expensive."