The Gloucester Reviews Summary

Food Quality

Pros:

• "Just had an amazing Sunday roast absolutely delicious."
• "Food was good. We didn't have any complaints."
• "Food was absolutely brilliant and the place is lovely."
• "The Camembert and the Cheesy Mushroom starters are sublime. Honestly, out of this world!"
• "Food was amazing."
• "Food was absolutely delicious we weren't expecting such a high standard."
• "Best steak we have ever had."

Cons:

• "the burgers tasted like it had no seasoning and the hot wings tasted more of vinegar than chilli."
• "Never thought that thing could be called food. We sat at the table with this thing called carvery and flies where flying around our food."
• "Unfortunately did have an awful steak along with the cashier forgetting to add peppercorn sauce which I definitely asked for."
• "Total disappointment, poorest experience I have ever had."
• "The pastry was awful meat as dry as a bone."
• "Awful food wings undercooked."
• "Food that was absolutely tasteless, never seen salt or any other condiment."

Service

Pros:

• "All the staff were very polite at all times from bar staff to waitresses."
• "Staff and service outstanding!!!"
• "The staff are great and very caring, the steak is fantastic."
• "Welcoming staff and fantastic service."
• "Staff are friendly and attentive. Definitely recommend."
• "The staff are very friendly and really look after you."
• "Staff were very polite & helpful."

Cons:

• "Very poor service I phone 2 hours ahead for a table for 5 pm gets there to find no table book."
• "Some staff members are just plain rude and refuse to help with the simplest demand."
• "the woman serving on the bar was obviously doing us a favour by letting us spend our money there."
• "A member of staff was extremely rude to us when we were chatting, he shouted at us from across bar telling us not to play games."
• "Went last night and our waitress Emma took an instant disliking to us."
• "The service is appalling. The staff are borderline hostile."
• "Service was absolutely diabolical."

Ambience & Location

Pros:

• "Good pub, lively busy sea front location. Fast service and good quality food."
• "Crowdy and noisy as it must be for such event but the service was fine and so was the food."
• "Nice pub with great food and very professional, friendly and attentive staff."
• "Great bar, was here in march with Slough Town fans and although we got beat by Weymouth we all enjoyed ourselves especially in here."
• "Lovely pub & restaurant didn't eat here but the food looked really good the garden is a lovely little suntrap."
• "Pub was fairly busy with a nice atmosphere."
• "Such a lovely place, right on the seafront."

Cons:

• "But inside was a little bit disappointing. More of a drinking pub/sports bar than expected."
• "Music very very loud could not here the people on our table talk."
• "The only let down was that there was not any parking nearby and it was not very disabled friendly I.e. Too many stairs and no ramps."
• "No ambiance. Extremely smokey atmosphere."
• "The atmosphere was lousy."
• "The pub smelled overpoweringly of steaks and meat, which didn't seem to shift even after food service ended."
• "it was cold outside and the heaters were not working it seemed."

Value for Money

Pros:

• "Good value for money and a pub grub style feel."
• "Good pub, lively busy sea front location. Fast service and good quality food, little on the higher side of price for type of food and venue but still worth it."
• "The food is reasonably priced, £25 each for a sharing camembert, massive carvery, a very succulent ribeye steak on a hot stone."
• "We had a very pleasant time thanks to the efficient friendly staff."
• "Would recommend, price is fantastic if you come on a specials night. (Buy one steak get one for £1)"
• "The food isn't cheap but isn't pricey either, you get what you pay for!"
• "Well we were very surprised with the quality of food and the price."

Cons:

• "They had noticed quite a large price Increase."
• "Also cost way too much for what it was."
• "Just had 2 x prawn cocktails, 2 x ribeye steaks and 2 x shandy. Bill came to over £92!!!"
• "Far too expensive for what it was."
• "Good range of beers and coffee, but overpriced, as the food."
• "The prices were extremely high, but didn't mind that as was expecting delicious food.... What they actually served up on all eight plates of food was disgusting!"
• "Big massive pub outdoor seating with heaters drinks are a bit expensive to other pubs in the area they do food I didn't eat here so can't comment on the food staff are quite friendly toilets are very clean a very nice pub it gets really busy plenty of seating area it seems children are welcome as there were quite a few in there."