Chesters Reviews Summary

Service

Pros:

• "Was served and looked after by Megan on Monday and she was honestly incredible."
• "The staff are very polite and obliging, and often bring the beer to my table as I'm otherwise engaged."
• "I would like to say how wonderful the staff were at the Chesters."
• "Great service by all, our function went amazingly and I can’t thank Alex enough for all her help."
• "Staff friendly on arrival, and table service was quick and efficient."
• "Staff were friendly and asked about food allergies when I ordered."
• "Even while busy she always made extra time to check on us, kept the dogs water bowls refreshed."

Cons:

• "The service left a lot to be desired, the plates were plonked on the table without any pleasantries."
• "The server who brought the meals really couldn't have cared less, just put the plates on the table and wandered off."
• "Had to hound staff for drinks to be told: 'they are too busy to ‘make’ the drinks you’ll have to wait'."
• "Bar staff have no concept of who's waiting and just serve the first person who stands in front of them."
• "Never enough people behind the bar, everyone seems to be running around with plates of food than serving."
• "it was very difficult to get anyone's attention."
• "Staff need a serious course in customer service."

Food Quality

Pros:

• "Food was great and very reasonable in price."
• "Buffet food was decent and DJ had us dancing all night."
• "The food is pretty good. I always get the chicken burger and chips, the chicken burger is usually very crispy and delicious."
• "The food was so nice and really hot."
• "Yorkshire pudding lived up to expectations."
• "The Sunday lunch carvery was lovely I had beef which was nice & tender with lots of mash & fresh veg."
• "The food was amazing and very well presented."

Cons:

• "The food was nothing to write home about."
• "The carvery was nothing special for the money."
• "Worst food ever! Went here today with 4 others and to say the food was poor would be an understatement."
• "Food was luke warm and not very tasty."
• "the chicken was dry, the salad, whilst plentiful, had no dressing."
• "The food is not as nice the roasties were not homemade, the gravy was not made from meat juices as it used to be it was tasteless as the meat was too."
• "Really disappointed with the Sunday lunch. The gravy was really thick and glucky and practically black."

Atmosphere

Pros:

• "The Chester's is lovely inside and out."
• "A great place to meet and eat and drink."
• "The place is nice, even when it's busy it's not too loud."
• "Lovely local, great location to town centre."
• "Great old pub in a great location, decent prices, lovely atmosphere."
• "Beautiful outside area and dog friendly!"
• "Lovely place, nicely done, great outside area."

Cons:

• "Lots of TVs all over good for the football fans but not if you need a quiet time."
• "Quite a busy venue but if you want to eat in peace and quite not the place to be."
• "Full of winging infants, And ceaseless yammering toddlers!"
• "The chesters is normally a quiet bar but I was in there tonight and there was a lot of trouble outside, glasses been thrown etc."
• "For a place to say they are dog friendly I wouldn’t recommend at all, none of the staff are dog friendly didn’t interact with the dogs we were with."
• "The table was sticky and you could tell hadn’t been cleaned today."
• "SO I HAD A CHOICE WE HAD WAITED 20 MINUTES WITH NO SERVICE OR DRINKS I COULD CHOOSE BETWEEN CORONAVIRUS OR DOG FLEAS AND MANGE."

Value

Pros:

• "Prices are very reasonable."
• "Prices are very good for the large portion sizes."
• "Lovely food, great portion size and good value for money."
• "Prices are very reasonable and food is canny."
• "it was only £7."
• "The pricing was very good."
• "When purchasing a meal parking was free for 3hrs with a voucher from staff."

Cons:

• "Drinks very expensive and not quite chilled enough."
• "I was disgusted to be charged over £20."
• "Spending so much on drinks and food then being slamed with a £100 is apauling we will not be back."
• "Tell you parking is free on arrival but have had 2 letters off Parking Eye and now 1 now off Debt Recovery Company asking for £170."
• "Having paid £28.45 for two drinks and two dinners and come away still hungry because we couldn’t eat it."
• "The drinks are overpriced."
• "got 1/8th of a strawberry in an overpriced cocktail and covid markings to exit weren't clear."

Cleanliness

Pros:

• "Clean spacious interior."
• "Well organised with all covid safety rules in place which made you feel relaxed & safe at all times."
• "Great disabled facilities and very clear one way system to comply with covid/ social distancing."
• "Visited last week for the first time and really impressed with the internal decor."

Cons:

• "Ants on our table."
• "Very dirty."
• "3 of us by this point found ants in our drinks."
• "The ladies toilets let them down... don't flush properly and the toilet seats are always loose."
• "The table was sticky and you could tell hadn’t been cleaned today."
• "I really dislike that around food."