Spice Ship Reviews Summary

Service

Pros:

• "The staff were lovely welcoming and attentive but not over the top."
• "The manager... listened understood and resolved the issue."
• "Very friendly and welcoming, kids loved the park and enjoyed the food!"
• "The atmosphere was great. The staff were really friendly and welcoming."
• "The manager was very apologetic for the delay and offered a free dessert."
• "Staff very friendly and welcoming."
• "The staff are very friendly even remembering what we drank on arrival only after our 3rd visit this week which really made us feel welcomed."

Cons:

• "We are beyond disappointed and are unlikely to eat here again."
• "Couldn’t wait to move us out…yes you can order dessert but order now, can you pay bill now, can you move now because restaurant closed."
• "Also there are a few staff members who are a bit rude and act like they don't want to be working there."
• "The manager was incredibly rude and unaccommodating."
• "Very rude people in charge."
• "The tone taken was not polite and could have been more helpful than it was."
• "The manager was incredibly rude and unaccommodating."

Food Quality

Pros:

• "Food was exceptional, with portion sizes excellent value for money."
• "The best Lamb shanks you could get. Meat fell off the bone and melted in the mouth."
• "Had evening meal and breakfast and must say the food was excellent."
• "The food was delicious & the whole party of 15 enjoyed their meal thoroughly."
• "The food is so good its hard to decide what to choose."
• "The fish and chips looked awesome."
• "The food was excellent, hot and plenty of it. Proper bitter on tap made it all worthwhile."

Cons:

• "Serving starters that are frozen and a beef chilli that contained no meat is not a great start."
• "One of the worst roast dinners in Weymouth yet a few beans and carrots burnt roast potatoes, pathetic 3 thin slices of beef."
• "The ribs... had less meat on them than a scabby dog's ribs."
• "It was terrible we pre-ordered food but it came out cold rock hard pizza that looked like it cost 50p from Iceland."
• "Had lunch there today it was POOR the beef was tough...the Yorkshire pudding you needed a chain saw to cut through."
• "Service was OK but food was bad, for the price of the main meals I would expect the food not to be burnt."
• "Ordered a beef burger and it was like a piece of bark between 2 pieces of bread."

Cleanliness & Maintenance

Pros:

• "The room was clean."
• "Recently tidied up (rather than completely revamped). Certainly feels fresher and more light than before."
• "We booked 4 rooms that were clean and comfortable."
• "What a lovely place to stay in we was shown to our room and that was really nice the room was nice and clean, we couldn't hear the pub downstairs so that was great we had a lovely meal, the bed was big but just needs a mattress topper to make the bed comfy."

Cons:

• "Play area for kids outside is good however is broken so can be a major health and safety hazard."
• "Beer garden with some dated equipment for the kid's. Garden needs a refresh as it is dated and unkempt."
• "I noticed food and general mess on the floor Sunday morning so I feel a little like the cleanliness is lacking Covid wise."
• "Unfortunately the room was tiny and very very unclean. The shower room was minging."
• "Room was dirty, glass from previous customer behind the curtains, that was off its hooks, had to ask for toilet roll."
• "The high chair we were given to use for our 10 month old was so filthy it could have walked away on its own."
• "There was no hand soap in our bathroom at all."