Brocksbushes Farm Shop, Tea Rooms & PYO Reviews Summary

Event Organization

Pros:

• "First time we've been. Well organised. Very busy but we could easily get round."
• "It seemed to be well organised, plenty of free parking and entry staggered so it was a relaxed afternoon."
• "We were very impressed on arrival how organised everything was from parking to getting into the fayre."
• "Very organised, although no booking of tables in advance."
• "We all had a brilliant time, very well organised with parking, entrances etc."
• "Good social distancing measures in place."
• "A beautiful experience from start to finish."

Cons:

• "The organisation seemed rushed so we had nothing to do in the last 10 minutes."
• "The cafe was too busy along with the mini fun fair."
• "The whole serving system is inefficient and could be improved."
• "I must say I was very disappointed this year in the set up and amount of stalls."
• "While the strawberry picking was well organized and as expected, the cafe was too crowded for me in the present times and the service was slow."
• "The whole place needs a good clean and customer service training."
• "They really need to improve their customer service before it gets bigger."

Staff and Service

Pros:

• "Staff were lovely and friendly and considering how busy they were, always had smiles on their faces and happy to assist."
• "Again all the staff were very friendly and helpful."
• "Staff were all polite, friendly and welcoming."
• "The staff are always friendly and there's always a good selection in the shop and tea room."
• "They were all smiling constantly which was lovely to see and clearly take pride in their job."
• "The staff were very friendly and helpful, as ever, and did an amazing job of making us all feel very relaxed and welcome."
• "Staff were amazing very friendly and extremely helpful."

Cons:

• "Indeed one food store was being run by someone who looked like he had just got out of bed and had not been shaved or groomed."
• "The older lady is just rude."
• "A female member of shop staff was very abrupt when we enquired about picking strawberries."
• "No apology."
• "Unfortunately, the service wasn't the best, it took a long time for our order to be taken and we were actually seen after someone who came into the cafe."
• "2nd visit in last few weeks to tea room, both equally disappointing definitely won't be a third.... poor shoddy slow service."
• "It is run by young kids not one of them smiled."

Facilities and Cleanliness

Pros:

• "The cafe sells fabulous tasty meals cakes and scones and it is spotless."
• "Had lunch in the tearoom which was very clean and socially distant."
• "Lovely cafe serving delicious food and a gorgeous farm shop there too!!"
• "The shop has a huge range of local and small business products and the cheese and cake sections will leave you drooling."
• "Lovely farm shop with lots on offer, milkshake is delicious and the cafe scones are top notch!"
• "Couldn't fault the staff or food in the cafe."
• "Great produce. Excellent food in café."

Cons:

• "The toilets were absolutely filthy."
• "The cafe was too busy along with the mini fun fair."
• "Cafe areas crowded tables not cleaned."
• "We then ordered desserts and sat at a dirty table with all of our dishes from our main course, still on the table until we left."
• "Cafe is run down, tea was awful."
• "Cafe is run down, tea was awful. Farm shop also not great, the fresh fruit and vegetables were past their best but still being sold at premium prices."
• "The barn was a bit cold."

Value for Money

Pros:

• "Had an absolutely fantastic two course lunch including drink for £9.25!"
• "The stalls were all amazing a lovely choice of gifts and all very well priced."
• "Lovely day out with the kids, they loved the Easter funfair rides and a set price on entry is much better than paying for each ride."
• "The strawberries (there are other fruit options) are the most delicious strawberries I have ever tasted!"
• "Kids Really enjoyed it, very well organised, huge variety of pumpkins and very well priced."
• "Such good value for money and a lovely day out."
• "Always great value for money."

Cons:

• "Sadly, didn't purchase from the farm shop as the prices were a little too expensive."
• "Pumpkins are more expensive that your local supermarket but when you've only paid £2 for the experience it doesn't seem bad."
• "Only criticism is the pricing of the pumpkins they are a little steep considering the price of supermarkets."
• "Very expensive and to be frank uninteresting shop, the pyo fields were fully book on arrival."
• "The food was slightly expensive for some of it."
• "Price wise it’s expensive £2 each person and i paid £8.99 for 1 kilo 300 gram."
• "Shop was expensive for items that I can purchase else where. The cafe was overpriced with poor service."

Family and Child-Friendly

Pros:

• "Lovely day out with the kids, they loved the Easter funfair rides and a set price on entry is much better than paying for each ride."
• "We walked Alpacas today whilst here and there was a good sized inflatable fun fair for the kids."
• "All the family – from my youngest (8yrs) to grandparents – loved the time at Brockbushes. Lovely staff, great shop."
• "Absolutely fabulous, I took my two granddaughters and they had an amazing time."
• "My LG loved her morning at the pumpkin patch! She loved carving the fun fair and her face paint! Brilliant for kids!"
• "Kids had so much fun with the activities, climbing on hay bales and lots of photo opportunities."
• "There is loads for little kids to do. Rides, face painting, pumpkin carving and more."