Address: 96 Shaftesbury Ave, London, W1D 5EB, United Kingdom
Phone: +442039400594
Rating: 4.3
based on 159 reviews.
Flavor and Taste
Pros:
"The flavors were nothing short of a taste explosion, and that single doughnut left me yearning for more."
"Vegan donuts that actually taste good! The OG donut tastes sooooo good!"
"All of them are so tasty and so unique!the filling was amazing and rich!"
"The doughnuts are nice and fluffy and the frosting tastes very nice."
"So soft and delicate and sweet without being overpowering."
"They’re not cheap at about £4.50 each but they have a great selection and they taste soooo good."
"The Bueno Mars doughnut was THE best doughnut I have ever eaten - and I've eaten a lot of doughnuts."
"The tasty tasty doughnuts to take away were really just a bonus."
Cons:
"Unfortunately, our expectations were not fulfilled and we ended up eating an incredibly sugary donut with no flavor whatsoever."
"The Stranger Rings donut was a bit of a letdown—bland and too sweet."
"The doughnuts look tasty and very picture worthy although when you bite into them they are quite bland and stale."
"The doughnuts are plentiful and customer service is superb. However, they are quite bland and overly sickly sweet."
"The Kinder Bueno one was meant to have a hazelnut flavour but it had a flavourless creme inside."
"These donuts were not fluffy. They were super dense and chewy (not in the good mochi way)."
"The pastry was a bit dry in my opinion and not as soft and fluffy as I would have preferred."
"By far the worst doughnut I've had in my life. It was so hard and stale."
Price and Value
Pros:
"The prices are excellent considering how large each doughnut is."
"Prices are veeeery normal for the quality and the taste."
"It wasn’t cheap, set me back £4.75, but it was totally worth it!"
"Worth the price to be honest, when you want to have good quality donuts."
"All Doughnuts are priced at £4.50, which for the quality of ingredients and size of the items, is very reasonable."
"It’s £4 a donut! Think of this as a once in a lifetime donut investment."
"If would be possible I would eat them morning-lunch-dinner :D Delicious creamy filling, puffy dough, incredibly tasty."
"Even though the price is quite pricey for a doughnut (£4.5), but the size make for it."
Cons:
"£5 for a doughnut. F that. Not even that good, too much salt in the 'OG' one I tried."
"I'm definitely not a fun of this doughnuts! Firstly I don't think £4.5 it acceptable price for a doughnut."
"They are a little pricey at just under £5 a pop, but it sets quite high expectations."
"I am giving them 3 stars for innovation, variety and size (huge donut). However, they are quite bland and donut dry (not fresh)."
"For £16 for 4 doughnuts you'd like to taste what's promised. Kinder bueno one didn't have even a hint of hazelnut, super sugary."
"I felt like extremely guilty interrupting the girl with ginger/brown hair behind the counter as she was trying to reply to her Tinder messages."
"One for 4.5 £ a little bit too expensive, I order the one with chocolate crumble on the top and with some ganache dressing without stuffing inside."
"I wish I hadn’t bothered. Go to Tesco on Regent Street St James and get a Krispy Kreme as they are just as good....if not better!"
Service and Experience
Pros:
"Simon was amazing from start to finish. Knowledgeable, friendly, helpful and just full of joy."
"Very friendly and helpful Staff. The donut creations taste and Look great."
"The staff were very pleasant."
"I always like their doughnuts especially the stranger rings, I also did told my friends about doughnut time, and they have tried and very much like the taste!"
"The girl in there was really nice and helpful as well making my selection for me when I couldn't decide."
"The service was really slow and the guy serving didn’t know the funky names of his own doughnuts."
"Oh my dears! Am I in trouble! This is close to college and after sampling my first one today I am hopelessly addicted and will stay fat forever."
"They also offer a loyalty card which is stamped for every doughnut you buy."
Cons:
"The whole experience cost £16 for 4 different doughnuts. If you are planning on trying them then get a cup of tea with them as you’ll need it."
"All over their socials and website they guaranteed Valentine's Day delivery, yet today DPD haven't even received the package yet from Doughnut Time."
"The most amazing doughnuts you will find not every season is the same you will find the doughnuts rotate it’s a London thing and maximum respect to the customer service."
"I have rarely been treated so kindly and it’s very much appreciated."
"The service was really slow and the guy serving didn’t know the funky names of his own doughnuts."
"I felt like extremely guilty interrupting the girl with ginger/brown hair behind the counter as she was trying to reply to her Tinder messages."
"Service was really slow and the guy serving didn’t know the funky names of his own doughnuts."
"I love the doughnuts here. Though it’s £4, I still believe it’s worth it but tonight (16/11/17), I would hope their service would be better."