The New Mill Reviews Summary

Category: Pub Taunton

Address: Somerset, 102 Bridgwater Rd, Bathpool, Taunton TA2 8BE, United Kingdom

Phone: +441823335258

Rating: 4.2
based on 188 reviews.

Staff and Service

Pros:

  • "Staff very efficient and friendly - especially our waitress."
  • "The staff were very helpful and friendly despite the situation."
  • "The service was great."
  • "Service was good and waitress's were really helpful and efficient."
  • "The male waiters were attentive and willing to engage."
  • "Staff were welcoming and attentive."
  • "The staff were amazing and very helpful."

Cons:

  • "Before going in I checked if the pub was pet friendly and was assured that it was, I was there for less than two minutes before we were told we could not stay with our pet, and were given no explanation."
  • "Excessive wait for drinks."
  • "The service was good. Though the one lady behind the bar ignored us then told us we had to order from our table."
  • "Service on a Saturday evening (6.30) was not rapid."
  • "No check-back from staff either."
  • "Waitress was just rude and extremely unwelcoming."
  • "Not one person, waitress or bar staff smiled or was polite."

Food Quality

Pros:

  • "The food was tasty and there was plenty of it."
  • "The food from starters to main to pudding was cooked to perfection."
  • "Most of us had the fish and chips which were fantastic!"
  • "The meat and Yorkshire puddings were very tasty."
  • "Very friendly and helpful staff! The lady that served us was brilliant & the 5 of us were very pleased with our Sunday roasts!"
  • "The menu is contemporary and the chef does a wonderful job of cooking and presenting the food at its best."
  • "Food was very tasty. All dishes cooked well."

Cons:

  • "The linguine portion size was a little small considering the price charged."
  • "Steak wasn't seasoned although it was cooked well, chips and mushrooms were bland."
  • "Bang average, tasteless, and over priced Sunday roast."
  • "Besides potatoes tasted really weird in a bad way."
  • "Food was very disappointing. Generally over cooked and burnt."
  • "The food is way too expensive for what you get...cheese sandwich has hardly any cheese in it, just 3 chunks of meat thrown in it, very very dry and not tasty."
  • "The food was mediocre and we didn't stay for dessert."

Ambiance and Decor

Pros:

  • "Absolutely beautiful decor and quaint vibe."
  • "Pleasant pub and pub dining. Back beer garden."
  • "Spacious and bright interior, very quaint with a modern twist."
  • "Great food, really friendly staff, very clean, nice ambience and decor."
  • "Fantastic place. Very clean and tidy nice modern decor."
  • "What a gorgeous pub. Well laid out with lots of spaces. Beautifully decorated and very comfortable."
  • "Loved the old traditional decor inside."

Cons:

  • "Bathrooms are a bit grim with stained walls by the hand drier; this was a sign of long term lack of proper cleaning."
  • "The restaurant looks worn and dated."
  • "The outside decor needs urgent attention."
  • "Tables disgusting, dirty plates left on several table's, and broken glass under tables."
  • "You get the feeling that this place has not benefitted from any tlc for a while now and it’s in need of a bit of a spruce up!"

Value for Money

Pros:

  • "We were a party of six that had a few drinks and three courses that averaged £30 a head...... you cannot complain about that."
  • "Good prices, we had a lunchtime deal, something like 2 courses for approx £11/£12."
  • "Had an exceptional meal on New year's eve at a very reasonable price."
  • "The food was amazing and the service was outstanding, we were very well looked after and your team were very attentive."
  • "Good value for money and the service was good."
  • "Food and drink, while not the cheapest, is very well cooked and great quality."
  • "The staff were really friendly and helpful and it was very fairly priced."

Cons:

  • "It is a bit pricey."
  • "Menu prices are expensive for what you receive and will surprise some I’m sure."
  • "3 adults 2 children meals and drinks... £126.00. Expensive. Time 5.30 eventually left just before 8pm. Whole experience very poor."
  • "For £17 this was really poor - I’m surprised chef was happy to send this one!"
  • "I spent just under £100 for Sunday lunches for three of us. It was the worst I'd ever tasted and extremely poor value for money."
  • "Very expensive £16 for a awful roast dinner."

Pet-Friendliness

Pros:

  • "Dog friendly, could serve me at very short notice."
  • "Anywhere that has such a welcome for dogs in the entrance gets my thumbs up."
  • "They say they are a pet friendly pub."
  • "Dog friendly."

Cons:

  • "Before going in I checked if the pub was pet friendly and was assured that it was, I was there for less than two minutes before we were told we could not stay with our pet, and were given no explanation."
  • "Food was great but we had booked prior. And had left a note to say we had 2 dogs as its a dog friendly place and they reserved our table in the wrong part so we had to find a table in the dog area which was full so we had to sit on stools at a high table."
  • "Before going in, my husband double checked they are indeed pet friendly. We went in and sat at a table only after settling in, the same person who said they're pet friendly, to tell us to have to go and they only accept dogs."
  • "Unless you have a dog you're out of luck."

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