Hatti Indian Restaurant Reviews Summary

Service

Pros:

• "Fantastic service from the owner this evening. Very attentive, polite and informative."
• "The service we received was outstanding!"
• "Service was excellent!"
• "The staff Sabb and Ray were amazing and very sociable."
• "Service absolutely brilliant, all staff smiling happy and friendly, food delivered to tables in good time."

Cons:

• "They seemed to be prioritizing take away orders over sit-in restaurant customers. Zero apology from any of the staff."
• "Service was slow and we didn't get a nice hot towel or refresher wipe after our meals either."
• "We were served by a waiter who seemed to think that wearing his face mask below his nose was ok....its not!!!!"
• "Service was a little slow but was busy."
• "Service was bit slow, it was a Saturday night and was packed out."

Food Quality

Pros:

• "We had a gorgeous meal here!"
• "The Pearls of the Sea section was excellent."
• "Tasty food."
• "Absolutely gorgeous food."
• "The food was delicious and they accommodated our special vegan & non gluten needs."

Cons:

• "Horrible food. Meat dishes but no meat. Onions in everything."
• "Takeaway meals very poor."
• "Tough lamb pieces."
• "Please, please order from some where else on this planet that's without an abundant bucket of food colouring."
• "The Bhindi was mostly just onion, was swimming in oil and tasted of absolutely nothing."

Ambience

Pros:

• "The interior and atmosphere were lovely."
• "Atmos was good."
• "The ambience is also very good."
• "The restaurant is well presented and has a very relaxing atmosphere."
• "The mood of the restaurant was upbeat and friendly whilst still being relaxed and sophisticated!"

Cons:

• "The light is really bad as they uses a blue light similar to a club or a brothel."
• "Restaurant is too big so when there's busy nights calling in outside staff to help didn't give a good impression."
• "The interior is looking a little more worn in recent months."
• "Blue light in the eating area makes it very uncomfortable to enjoy the food as you CAN'T actually see the quality of food brought to your table."
• "Also parking outside was not very nice, would not want to be here on my own after dark!"

Value

Pros:

• "Slightly more expensive than other Indian restaurants but so worth the extra few pounds."
• "Prices were so reasonable!"
• "Definitely worth the money."
• "Traditional food offered at reasonably good prices."
• "Food fantastic."

Cons:

• "Pricey."
• "Very disappointed."
• "Not worth your money at all."
• "Drinks offered were the costliest."
• "Charging you 5*food."

Staff

Pros:

• "Immediately I was impressed by how friendly all the staff were, it felt like they enjoyed working there and not just being polite because they are in work."
• "The staff were amazing for the time we were there."
• "The staff are very friendly."
• "Incredibly friendly and helpful, couldn't do enough for you."
• "Staff friendly especially the manager who goes out of his way to make you feel welcome."

Cons:

• "They have less staff so try to avoid going during peak time, we had to wait about 30-40 minutes."
• "Just seemed a bit short staffed."
• "Lack of enthusiasm towards customers."
• "Not attentive."
• "The meals nearly all looked and tasted the same so much that the waiters didn't know what they were serving."