Yates - Torquay Reviews Summary

Service

Pros:

• "Really good friendly service from two lovely barmaids Mandy and Roisin A +++"
• "JOSH our waiter at Torquay Yates gave us the best service we have received all weekend."
• "Service was incredible, never left with an empty glass and the food was top notch."
• "Service was good and quick."
• "Fantastic service! A special thanks goes to Emily, Jobie and Max!"
• "The staff were so welcoming and couldn't do enough for us."
• "Great service, food and staff. I would highly recommend."

Cons:

• "The staff was very slow to respond even after he had been ejected a few moments earlier."
• "3 bar staff who seemed more interested in serving coffee waited at least 20 mins to get served."
• "Service terrible ordered drink 25 mins later had to ask receipt lost."
• "Unfortunately had to wait over one and a half hours for food even though establishment was not busy."
• "Had a tidy wait to be served as there was nobody behind the bar."
• "Rubbish service, poor food."
• "Would never set foot in this place again. Unfriendly and disinterested staff."

Cleanliness

Pros:

• "The space is divided up perfectly well looked after."
• "This was one of the cleanest pubs I've seen."
• "Toilets upstairs were clean."
• "Tables are clean and well spaced out so social distancing is easy."
• "Toilets clean."
• "Only place I have been to where they actually clean the seats once you have left 👍"
• "Best place I've been for sanitizing after customers leave giving a thorough cleaning job on tables and chairs."

Cons:

• "Tables were dirty and staff just laughed while we tried to move things off the table and didn't help."
• "The floor around the bar area were super sticky."
• "3 people eating and all 3 meals cold."
• "Only downside was some table and menus wasn't clean."
• "We sat down and everything we touched was dirty, including the menus."
• "A sticky, dank, smelly hovel... everything was dirty. Glass panels, walls, tables are filthy and sticky."
• "This place is dirty! Toilets look like they have never been cleaned."

Food Quality

Pros:

• "Amazing full English from Mikey and Jason."
• "Food was also good for the price."
• "Food is good value pub grub which we could not fault."
• "The food was good quality and pipping hot."
• "We ate at Yates on our first night here and both really enjoyed our gammon and burger!"
• "The fish and chips were amazing!"
• "The food was absolutely lovely."

Cons:

• "Pub was half empty ... food arrived cold."
• "Had a mac and cheese burger, counted less than ten bits of pasta!"
• "Food was badly cooked frozen dribble."
• "Only had food here as I had vouchers from a previous visit! I decided on the steak & ale pie, which was no more than a children's portion."
• "3 people eating and all 3 meals cold."
• "Food cold and had to be reheated."
• "Had cod and chips... fish was very dry no taste not sure it was cod."

Atmosphere

Pros:

• "Great prices on food and drink, lovely atmosphere and friendly staff."
• "Love sitting in Yates, watching the sport and having a drink or two."
• "The general atmosphere was also cosy and welcoming."
• "A lovely atmosphere and will definitely be eating here again before we head home."
• "Lovely relax atmosphere. Plenty of space to move."
• "The entertainment was just on point amazing fun and easy to get along with."
• "Lots of space here and alots of different sports covered not just football."

Cons:

• "Very much a sports bar rather than a family venue."
• "Newly refurbished but sadly not improved. Lost its ambience."
• "A typical Yates pub, you'll either love it or hate it."
• "Struggling to give it 1* to be honest."
• "No atmosphere, very disappointed with Sex on the Beach Cocktail."
• "I felt the atmosphere was not good because when we were sat at my table and some of local customers were annoying me."
• "Although the large pub with two levels was pretty much empty, they showed a (not really top class) football game *everywhere* with PA at concert level. No silence anywhere."

Accessibility

Pros:

• "Its in good position for busses and taxi's."
• "Dogs are welcomed to the pub too and fresh flavoured water for you to have whilst waiting for your food."
• "Very child friendly, with toys and colouring."
• "All facilities clean."
• "This is a dog friendly pub which to be honest wouldn't suit everyone."
• "The security staff Reese and Caine were especially great as one of the female bar staff was causing trouble with the punters they quickly defused the situation great lads."
• "First time I've been to this Yates bar. Clean and tidy."