Orange Tree Reviews Summary

Food Quality

Pros:

• "Food was beautiful home cooked and tasted lovely."
• "Lovely pub food was amazing."
• "The food was very good and reasonably priced."
• "Really nice food, and good selection of drinks."
• "Food was really tasty and the service was very good."
• "The food was tasty and well prepared, good pub grub."
• "The food was delicious - generous portions and well-presented."

Cons:

• "Staff attitude and customer service dismissive when I complained."
• "Food was good but your chips let you down. They were small and overcooked."
• "The starters are not always the best; brie and cranberry tart has more onions than brie and cranberries."
• "Food came out cold, not as fresh as i thought stuffing balls deep fried!"
• "I have given low for food.. fish and chips..so disappointed..grey fish and not much fish..just batter."
• "The veggie burger option in particular is basically sweet potato fries in a bun with chips on the side."
• "The curry I ordered took awhile to arrive it was tasteless, watery with no taste of curry at all."

Service

Pros:

• "Wonderfully friendly staff, nice bar and seating area."
• "Service is good and staff friendly."
• "The staff are very attentive, friendly and approachable."
• "Service was excellent and the food was at the higher end of quality for this sector."
• "The service staff were very attentive and friendly."
• "Service was very polite, prices very reasonable."
• "Service was pleasant, professional and efficient."

Cons:

• "We did tell waitress that the food was not good etc and her reply was 'That's good to know'."
• "Didn't get a menu had to ask for that 10 minutes in."
• "Had a few pints with the lads and noticed the pints are poor/flat."
• "We were asked to pre order as we were a large party and we could be dealt with efficiently. We did tweet had to wait an hour for our starter then another 40 minutes for mains."
• "Service was OK.. on previous visits it has been much better."
• "Drinks took almost 15 mins to get to us."
• "The food was a little greasy and clearly microwaved."

Ambience & Facilities

Pros:

• "Lovely, welcoming venue."
• "Ample parking (wheelchair friendly)."
• "A very pleasant traditional pub grub establishment with friendly efficient staff."
• "Good food. Nice pub, but very quiet."
• "It's clearly marked up as 'Pet Friendly' outside."
• "Pre-booking is essential for Sunday Lunch - this is a popular venue."
• "Really lovely beer garden - spacious and well laid out."

Cons:

• "Didn't realise it was a dog friendly pub. Wasn't too sure about dogs either side of us."
• "Unfortunately, I got in at the same time as a large funeral party... The first beer went off for my pint."
• "Because of COVID there are no cutlery and serviettes on the tables."
• "For a pub with such a huge area, including garden and car park, no bike rack/safe area?"
• "Chairs were uncomfortable to sit in for the 2 hours we were there."
• "Lastly the Ladies toilets were awful. Smelt of damp and urine."
• "No EV charger onsite is a shame but nonetheless, can recommend this pub for food and service."

Value

Pros:

• "The food is amazing went there on monday 26 aug the food was perfect."
• "Very good food at a reasonable price."
• "Prices are fairly reasonable."
• "Very well priced for 3 courses."
• "Prices very reasonable."
• "Good food, reasonable priced."
• "We think it offers good meals at fair prices and is a comfortable place to be in."

Cons:

• "The veggie options were created by a non-vegetarian and were therefore underwhelming."
• "Not a huge choice for plant-based food."
• "Avocado and king prawn salad. Very poor value for the money."
• "Only let downs for me where lots of little scrappy ends of chips and cheap mayo."
• "It is quite pricey though, but this is reflected in the very good food and quality of drinks."
• "The super salad lose the Super in its way to the table because it's quite small for the price..."
• "It's definitely not the venue that it once was."