Belushi's Reviews Summary

Staff Service

Pros:

• "The staff are super friendly."
• "It's my go to place since I have moved to Cornwall. The staff are really lovely and full of banter."
• "Staff was very friendly and organised."
• "Great genuine customer service, especially the Brazilian lady behind the bar and the guy with long bleached hair."
• "Staff were great too."
• "The staff were great and very helpful, and the 2 for 1 cocktail happy hour is great!"
• "The staff are so cool and helpful."

Cons:

• "Staff here are really rude, it's as if they felt inconvenienced just because we wanted to eat there."
• "One of the staff appeared to be high on a substance."
• "The manager, apparently called Quiche, was rude and unhelpful."
• "Poor customer service. Booked a table in May for 11th July for my 30th birthday with friends... Only to be let down with less than 48 hours notice by belushis."
• "Rude staff behind the bar, didn't think he heard me so said diet coke again, for the response of 'I've only got 2 hands'!"
• "The waiter then went to ask the kitchen and came back with a sarcastic reply with we are busy we can’t do anything about that and shrugged his shoulders at us and walked off which we were shocked about."
• "Throughout this encounter, the staff could not have cared less about making things right."

Food Quality

Pros:

• "Food is great but was not hungry tonight. Next time for sure. Love the burgers here."
• "The loaded fries were BANGING though."
• "I am absolutely blown away by the quality of the food, service and ambiance of this place."
• "Food is awesome, has an interesting twist in flavours and good quality."
• "Simple menu burgers and more burgers but the quality is there."
• "Good quality of meat."
• "Really good vegan options in all areas of the menu from the sides to burgers."

Cons:

• "The burgers were quite mediocre and the fries were absolutely terrible."
• "Previous Belushi's didn't put ranch sauce all over the wings, spoilt the wings and couldn't even taste the lemon & herbs."
• "Half the food was good other half was cold or just terrible."
• "Food was rubbish, cocktails were poorly made."
• "The macaroni cheese was definitely canned as my whole family could taste the canned water still in the cheese sauce."
• "Food extremely overpriced for standard of food delivered."
• "The food was half decent, nothing to write home about, and it was definitely over priced."

Atmosphere & Ambiance

Pros:

• "A good vibe and definitely one for the locals as standard decent local prices are in effect."
• "Absolutely incredible. We had a table overlooking the bay which was magical."
• "The bar is great, very lively at night with an outside terrace (great view)."
• "Absolutely good vibe and they have an upper deck where you can see the tolwan beach."
• "This combined with the vibe and music has made this my favourite bar in Newquay by a long way."
• "Great atmosphere, live music and lovely views."
• "Such a lovely atmosphere and all the staff were so helpful even though it was busy and the live music was on."

Cons:

• "Always loved this bar but not much atmosphere recently."
• "Was very quiet when we visited."
• "All in all we had an underwhelming experience specially because of slow service and food quality."
• "Very loud atmosphere if you're visiting with family. Loud music and loud drunk groups."
• "Interior very dated, fake leather seats all ripped/torn - lacking maintenance all round makes for a disappointing atmosphere."
• "So sad to see such a great place become so lifeless."
• "The tables were revoltingly sticky and when the staff were told, they angrily passed us some dry blue roll!"

Price & Value

Pros:

• "The prices where good."
• "Great value for money."
• "You can order via the app, cheap prices 2 cocktails for £10!"
• "Great, friendly staff - well worth a visit!"
• "Great vibe here and the food is reasonably priced."
• "Good food and drink selection. Great during the summer when the warm weather is here and can sit outside and watch the swell come in."
• "Great place in the summer and I would expect it to be very busy...... Straight off the beach and right next to the local pay and display car park."

Cons:

• "Drinks are seriously overpriced."
• "Also, £12 for two drinks (an ale and a glass of rosé) was rather high."
• "£100 for 2 beer pong tables, to last 2 hours and only 2 small jugs of beer between 6 people, 2 Pizzas (not huge) and 5 bottles of beer...extra drinks weren't cheap either."
• "The prices have crept up a fair amount; even happy hour is more than expected."
• "£7 for a single Captain Morgans Rum is excessive (plus mixer!)"
• "Very pricey for very underwhelming food."
• "The worst £13.45 I've ever spent."

Management & Organization

Pros:

• "Always try to visit this bar when visiting Newquay for the cocktail offer extra special vist this time had a Free Bottle of bubbley for my Birthday 🎂 🍾👍Thanks Belushis in Newquay and Manager George 😀."
• "The bouncers last night were great! They really tried to push the one way system and distance restrictions."
• "Staff were great due to COVID-19, app available to order at table but wouldn't work a couple of times, so staff came to table."
• "The management also apologised for the bottle of water incident and did give us a 50% discount on the food."
• "Great cocktails, great service, and a brilliant atmosphere the serving staff were so friendly and helpful."
• "Service was fantastic."
• "The lady behind the bar thought for some reason we were 'mystery Shoppers' well if we were, she had nothing to worry about! Wonderful atmosphere, polite and friendly staff, love the cutlery being in little bags - a nice touch and very hygienic."

Cons:

• "Cancelled our booking on the day stating they were not opening until 4pm due to unforeseen circumstances."
• "Don't waste your time with belushis in Newquay!!!"
• "Half of the menu was out of stock and we had to queue 45 minutes at the bar to order food."
• "When asking about potential solutions/compromise on the problem they quickly stopped responding to my emails."
• "Any family that is not local to this area, I advise not to spend your money here as they make it very difficult to have a drink and have different rules for different customers depending on staff."
• "Booked a table for a large group, was told that a large deposit was necessary to secure the booking (more than £100)."
• "What got under my skin about this was the fact that their WiFi was terrible and you couldn't connect to the app."