Address: Kielder, Hexham, NE48 1EJ, United Kingdom
Phone: +441434239257
Rating: 4.7
based on 182 reviews.
Staff and Management
Pros:
"The staff on-site are fab. Very friendly and very welcoming."
"Steve on hand to take care of your needs plenty of good banter here."
"The campsite manager Steve was really helpful and offered up a lot of advice we found useful on our stay."
"Good facilities, helpful staff, walking distance to pub."
"Very helpful and friendly staff."
"The staff are super friendly and awesome to chat with."
"Staff are very friendly."
Cons:
"Just came off the phone with a very patronising man! Left the calling feeling very disheartened just no need to speak to someone the way he did!"
Facilities
Pros:
"The toilet and shower blocks are kept nice and clean and are lovely and warm."
"Washrooms cleaned regularly with plenty of hot water on tap."
"A great campsite with the best camp showers I've ever used."
"Fantastic clean and modern facilities (amazing showers!)"
"Shower block clean and good quality."
"The showers are probably the best showers I've ever used in over 30 years of caravanning/motorhoming - hot and lots and lots of water without having to press a button every 30 seconds."
"Clean toilets. Hot water was lovely."
Cons:
"Disabled facilities very poor. No hand rails. No seat for dressing if use the seat in the shower."
"Facilities are a bit dated but it is rustic.....shower floor slippy."
"The shower heads need descaled and the water pressure needs seeing to I used the shower once at about 9 pm and could not get any hot water in any of the showers so needs attention."
"The showers/bathrooms were ok but my boyfriend said the men's was gross."
"No hot water in the evening to wash up and no lights in the toilet block in the morning so showered in the dark which wasn't much fun."
"The showers and toilets are clean but wow they give off a heavy stench which is to be expected when everybody uses them."
Location and Surroundings
Pros:
"It is an ideal destination if you’re after a quiet break with very good resources in the area for outdoor activities."
"Helped us with routes around the lake and best place to Park to visit Hadrians Wall."
"If want a basic place to stay with stunning scenery.. this is the place."
"Easy to access all trails at Kielder Castle and surrounding area."
"You can literally see shooting stars from your tent at night, the sky is so clear."
"This is a brilliant spot for walking and biking, and as it’s in a dark sky area it’s got fabulous views at night."
"Lovely walks and beautiful scenery."
Cons:
"At the moment there aren't many places nearby to eat due to Covid however there are two pubs within about 20 minutes drive."
"No shops around only pub if you want to eat or drink (but I do not recommend)."
"The area is setup for being out and about so there isn't a lot of facilities, shops, etc."
"It is out of the way place so don't expect lots of pubs shops etc. Back to nature is a better description."
"This is a very remote location so a bit of a drive wherever you are coming from."
"Hard to find towards end of destination."
Connectivity
Pros:
"Be prepared to not have phone signal for calls whilst you're there but you can get free WiFi if you're near the guest services building."
"Good Wi-Fi exists for free near the reception buildings running at 29Mb down and 6Mb up and supports good voice and video calling over the internet (no mobile signal at all)."
Cons:
"There is very little mobile coverage and WiFi is only at the wardens hut so you will be offline."
"No internet or phone for few miles around the sight."
"Very nice and quiet place. No Internet or mobile signal."
"Be prepared though as there is no mobile phone signal whatsoever in the local area and no wifi on-site."
"Very remote so no phone signal! None at all so plan ahead."
"No mobile signal at all anywhere on site, so be aware."
Wildlife and Nature
Pros:
"Camping in a dark skies area with beautiful surroundings."
"The campsite itself is beautiful. A river runs through it with a bridge to cross over."
"Lovely location with the stream running past and the wooded area behind and the stars were stellar."
"Delightful stay amongst the wildlife. Fox, Badger, Owls, Buzzards, and many small birds."
"Lovely walks around, lots of forest with good views.. and local wildlife."
"A beautiful location."
"The site is beautiful, the views are breathtaking."
Cons:
"Due to wet weather midges and mossies were annoying but burning citronella josticks worked very well to keep them at bay."
"When we were there not too many midges, but you do need to prep for them."
"Only one thing stopping me giving this campsite 5 stars was MIDGES and that is being addressed."
"Just make sure to pack the insect repellent as the midgies were out in force in late July."
"They are not as bad as we've encountered in Scotland, so no head nets needed, they were just annoying."
"Yes there are midges in the summer season."
"Midges a bit of pain but didn't mind as the views, walks & cycling trails top notch."