Address: Reception, Bridlington, YO15 3QN, United Kingdom
Phone: +441262671051
Rating: 4.4
based on 233 reviews.
Accommodation
Pros:
"Stayed in a lodge with hot tub... lodge was spacious, private, great views, nice and clean."
"The Shepherds Cabins are equipped beautifully, coffee, tea included ... kettle, toaster, egg cooker, tv and internet."
"Had a large flat plot close to the shower block which was immaculate!!"
"The new Lodges are really luxurious with dishwashers and washing machines provided and very spacious."
"caravans were great that we stayed in, space in between"
"Stayed on TG23 and also TG10 both excellent pitches and easy access to the facilities bathroom toilet showers."
"The pitches are very generous, we get our van on and it’s about 8m."
Cons:
"The double bed was extremely uncomfortable, really poor quality mattress with springs digging into you."
"Caravans everywhere, if you want to feel crowded and hemmed in, this is the place for you."
"The pitch we was on was like a bog the wet came through 3 ground sheet so couldn't use the awing."
"Pitches got boggy after rain and some tents got flooded."
"The pitches are also not very big so not ideal for large family tents."
"The pitches are very small, especially as some people like their unit, an awning and their car all next to each other which hugely encroaches onto the next pitches space and gives no safety space in between at all."
"You have no privacy, the caravans are very close together."
Facilities
Pros:
"Electric huck ups available and good size pitches."
"All the site, whether statics tourers or tents are well kept and clean."
"Pitches are well maintained and toilets/showers were immaculate and clean."
"Hard standing (concrete slab) for the caravan makes siting and leveling really easy."
"Very clean toilets, showers and site."
"Toilet facilities are nice, modern and clean."
"The toilet blocks are spotlessly clean and warm."
Cons:
"Dirty blocked toilets, showers awful one hook to hang clothes and towels, very cramped."
"The pot wash was dirty but toilets wasn't too bad."
"Elson points disgusting. No signs telling people to flush when finished hence overflowing with excrement."
"Toilets and showers disgusting."
"Very disappointed with facilities, also unclean toilets most of the time maybe due to the lack of staff."
"The toilet facility is big but the showers are awful."
"New toilet blocks obviously clean, but drainage for showers wasn't good & one block had strong smell of urine for a few days."
Staff and Service
Pros:
"Lovely new site with very knowledgeable and friendly staff."
"Staff are very friendly and helpful."
"All the staff were very helpful."
"staff were very friendly and helpful"
"Security do patrols overall a great family site."
"Reception wonderful staff, ground workers helpful with regards to initial setup."
"Staff efficient and polite on check in desk."
Cons:
"On re-entering the bar we were rudely told by the bar staff that we'd gone the wrong way with the dogs."
"I wouldn't recommend this place to anyone looking to relax it's very noisy unhelpful staff, infested, local factories work all night you'll get no sleep"
"The ladies in the welcome centre are far from welcoming."
"especially not happy to help staff"
"Staff not interested if a complaint is made."
"I was met very abruptly by staff when I complained they were very rude and didn't care much at all"
"Reception staff were rude, unprofessional and unhelpful"
Security
Pros:
"the site has twenty four hour security too they walk round last thing at night and first thing in the morning every day"
"They have security driving round in a buggy in an evening too."
"Security do patrols overall a great family site."
"Very clean 24 hrs security."
"Great fish and chips, close to the beach, secured by fencing and security patrols too."
Cons:
"No security to be seen either throughout the weekend."
"there's no fire hoses and no some of security they just sit in the office watching TV and are no use at all"
"The security came but didn’t help the music was ridiculous it was like we was at a festival."
"No security to be seen, no noise after 11.00pm?"
"If you are going to provide disabled parking make sure they are reserved for people who need them and have the blue badge."
"Also noted that staff vehicles use the disabled spots as they are closer to the entrance."
Entertainment and Activities
Pros:
"Entertainment has always been great with fair prices on drinks and food."
"The adventure is brilliant for kids."
"There's the Makis entertainment too really good holiday had by all."
"In the evening there is Makis and a variety of entertainment for the kids."
"Good evening entertainment."
"Great club house with entertainment for kids and adults."
"The club house is fab, especially the dancing Mickey Mouse my daughter loves him."
Cons:
"There is nothing much on except the one day there was an event on for kids."
"Kids running riot, shouting, screaming, loud music, other campers with absolutely no consideration for anyone else around them."
"The entertainment is a big let down and there is nothing for teenagers."
"No entertainment what so ever there is a bar called makis but no entertainment on for the week."
"This was no 80,s weekend. They had one singer on who started at 21:00, too later for us and the grandkids."
"Music booming out from club house until late at night, unable to sleep because of noise on touring site."