Toby Carvery Speke Boulevard Reviews Summary

Staff Service

Pros:

• "The staff were very helpful, friendly and efficient, made to feel welcome."
• "Staff couldn't be more helpful or delightful."
• "Service amazing and so friendly!"
• "Very friendly staff we had a lovely waitress called Natalie S she was very polite and helpful."
• "The staff are so lovely and are patience with every customer."
• "Staff give excellent customer service."
• "We were served by Gary at the carvery and he was a genuinely nice guy, who chatted to all of us, was very attentive, listening as well as chatting."

Cons:

• "The staff were disappointing and we felt as though we were ignored for the majority of our meal."
• "Really disappointed with how we were treated by the duty manager."
• "The service was really slow."
• "The only thing that ruined it was the absolutely rude manager/front of house member of staff."
• "Understaffed, Starter orders wrong plus drink orders wrong."
• "All staffs are busy with gossiping no one care about customer."
• "The thing that let this place down was the lady on the bar. Really abrupt and acted like we were inconveniencing her by being there."

Food Quality

Pros:

• "All you can eat breakfast is amazing."
• "This is the best Toby carvery in Liverpool! They mostly have succulent meat and flavoursome potatoes."
• "Carvery - Exceptional, all was as expected and above satisfactory, highlights include the option of mashed potatoes."
• "Very good prices, decent food."
• "The roast was yummy and kids loved going to top up their plates."
• "Once we actually got the food it was lovely."
• "The food was nice meat was succulent."

Cons:

• "Food was only warm and yorkshire puddings ran out, had to wait for more."
• "The crumble top just tasted like flour. The Yorkshire puddings were flat and burnt, the Gammon was extremely pink and inedible."
• "Food all dried up. Toilets smelly."
• "Small slices of meat on carvery not worth the money."
• "The TURKEY was dried out the mash potatoes were dried out the peas were like bullets."
• "Food was absolutely terrible."
• "Food was cold, roasties rock hard, selection was woeful."

Atmosphere & Cleanliness

Pros:

• "Place was clean and atmosphere lovely."
• "I found the venue clean and tidy with a calm but lively atmosphere."
• "Nice and chilled atmosphere."
• "The restaurant has a nice atmosphere."
• "Lovely service. Pretty quiet for tea time. But we wasn't complaining."
• "Restaurant was almost empty so it was quite peaceful."
• "The atmosphere is always really pleasant and positive."

Cons:

• "Restaurant looks tired. Staff need to smarten up their appearance Toilets a disgrace, you need to have a word with your cleaner."
• "Like a jail. I've never had table service where I've had to decide to get my own meal."
• "Table areas and floors still dirty from previous day."
• "The tables were greasy and leftovers everywhere."
• "The outside and carpark where shabby and contained excess litter."
• "The place was basically a zoo!"
• "The atmosphere was lacking where the tables felt crammed together."

Value for Money

Pros:

• "Can’t ask more for £9. Recommended."
• "In a period of high prices very reasonably priced!!!"
• "Coffee and pepsi overpriced, carvery and veggie carvery good value."
• "You won't get a nicer roast dinner anywhere for the excellent price."
• "Definitely worth the money."
• "The food is always of a high quality at a very reasonable price."
• "The breakfast is regularly replenished and is not so bad value for money."

Cons:

• "What a waste of £67."
• "Prices are ridiculous now used to be good value for money."
• "And for the portion size given there wasn't much choice was quite expensive really."
• "Pushy upselling on the pigs in blankets, come across as if they were given as a free appetiser, worked out £3 for 5 pigs in blankets, 60p each, shocking."
• "Always charged full price for 1/2 or 2/3 of a menu."
• "Prices seem to vary... I was surprised by the bill, but it was not excessive, just different to what I had budgeted for."
• "Don't get your moneys worth."