Rio Brazilian Steakhouse - Middlesbrough Reviews Summary

Food Quality

Pros:

• "Salad bar was the best I've ever seen."
• "A wide range of meats offered very regularly."
• "The food is insane, the staff are extremely friendly and can’t do enough for you."
• "Fantastic food, the salad buffet alone was incredible let alone all the delicious meats being brought round very frequently."
• "Food amazing I all ways eat too much and just go in a food nap after."
• "This is an absolutly fantastic meat delivery system."
• "Meat quality was amazing and the salad bar was well stocked and fresh."
• "All meats were served rare to medium (apart from the chicken and sausages of course) and fell apart in the mouth."

Cons:

• "I wasn't a fan of the pork or chicken thighs. I found the pork very fatty, and the chicken dry."
• "The food was okay, but not really anything special."
• "A major disappointment. We barely got some food, mostly scraps or we were missed."
• "Salad was amazing staff were amazing. Meat was so chewy I couldn’t eat it."
• "The meat itself wasn’t that tasty to be honest, and the fact it’s delivered in little slithers is annoying."
• "But the waiter guy for serving the meat was absolutely rude, looked angry and act weird."
• "The servers vere very hard to understand when we were asking them which meat was brought to our table."
• "The most important part was meat but the meat was really tiny and slight."

Service

Pros:

• "Staff are very friendly. Calling us Madame and Sir. I felt very sophisticated."
• "Service was quick. Left extremely full but absolutely worth it."
• "Service outstanding...meat being offered very regularly."
• "Staff were very friendly and the atmosphere was great."
• "The staff were attentive and efficient but never in the way."
• "The servers kept coming around with a selection of delectable cuts."
• "Staff friendly and Zal, the server we had was very helpful and made it a special day for us."
• "The service was excellent, and we even left a generous tip to show our appreciation."

Cons:

• "We'd finished eating before the drinks were served. We were in the restaurant at least 45 minutes before we were served the drinks."
• "Unfortunately, the service was shockingly poor even by Middlesbrough standards."
• "The food was tasty but like I wrote before, we barely got some so we mostly ate salads."
• "The rest of the service was shockingly poor even by Middlesbrough standards."
• "The waiter serving the meat was pleasant and the reason service got some stars."
• "A server snapped at me and told me to turn my card over as I had declined the meat a couple of times."
• "Been here 4 times and never again. The service was slow and terrible."
• "Waited at least 15 minutes for a server to even bring any meat over to the table."

Value for Money

Pros:

• "We didn't realise it was 20% off so upon paying the bill that was a lovely little surprise."
• "Highly recommend and will be coming back."
• "Used to drive up to Newcastle Jesmond before this branch was opened but now saving petrol and enjoying the best steak."
• "They do promotion week now and then and it’s best time to visit to save some £."
• "The man who I assume is the branch manager or owner came over himself to make sure we were satisfied."
• "Went for the first time this Friday and it was amazing the food was to die for hot and fresh and perfectly cooked!"
• "A great atmosphere, great food , great service ,great place many thanks. Would highly recommend."
• "The service was exceptional didn't wait long for food or drinks and staff was always checking if everything was OK."

Cons:

• "Only downside...a bit too expensive for us. Would definitely go again but it would be on a special occasion."
• "We went on a Saturday lunchtime, so expected a bit busier and better atmosphere and certainly better service."
• "To top it all off, the beer was a bit pricey at around 5 pounds a pint, but it was worth it to wash down all that delicious meat."
• "Very expensive considering there was 30% off that evening. Bill for 2 children and 2 adults was £120 with 30% off!"
• "It is 'all you can eat' restaurant but because the staff walks the same route all the time we barely got some food."
• "If you're gonna go here be prepared to spend a considerable amount."
• "A complete waste of money leaving hungry. And to top it off they had the cheek to add a £5 service charge on."
• "THE PRICE. We booked a table for 4 for 8 pm. had 2 rounds of drinks which were 2x peroni 2x corona 4x vodka & cokes & 2 x deserts for the lasses. Total bill £215.00."