Darran Reviews Summary

Category: Pub Newport

Address: St Mary St, Risca, Newport NP11 6GU, United Kingdom

Phone: +441633612414

Rating: 4.2
based on 178 reviews.

Food Quality

Pros:

  • "The food was delicious, as always. Piping hot and served with a smile."
  • "Food was perfect. Steak cooked to a perfect medium rare."
  • "The food is great value with a good choice."
  • "Food was delicious."
  • "Both meals were stunning. We really enjoyed them."
  • "The food is very affordable and tastes delicious."
  • "Good quality food and service."

Cons:

  • "No one cleared our meal plates and even though we ordered pudding our meal plates were still left there whilst eating pudding."
  • "Food was hot, portions were minimal and quite pricey."
  • "Ran out of soup, no chicken dishes (reason unknown), no bitter and the cod was rather dry."
  • "3 of us had hunters chicken which was very dry and lacked any sauce."
  • "After we ordered our meal the waitress came over and said we couldn't have the pie because it was frozen."
  • "Steak was tuff fatty skimpy meal definitely won't go back over priced."
  • "The burger resembled something similar to a £1 ready made pre packed burger from the fridge aisle of a supermarket."

Service

Pros:

  • "Staff are friendly and helpful and made a fuss of my dog and provided water and treats."
  • "The girls were welcoming and cheerful."
  • "The staff were friendly and helpful."
  • "The staff and the greeter was very nice."
  • "Staff were nice and it's a nice pub inside."
  • "The staff are also lovely and very approachable."
  • "Staff treated us very well and gave delicious doggy treats to our little dog."

Cons:

  • "After waiting ages for my food it was brought to the table by a waitress who seemed to be really upset with something."
  • "The staff were helpful if a little bit overworked."
  • "Could do with more staff!"
  • "No waitress to ask us if everything is ok with our food."
  • "Very slow to take our orders."
  • "Drinks orders have to be taken at your table so took quite a while as only one server."
  • "But alas, we never saw him again - or any other waiting staff for that matter!"

Ambiance

Pros:

  • "Relaxed atmosphere meant our party of 6 (with children) had a very enjoyable meal and time together."
  • "Lovely warm inviting place to eat."
  • "The pub is always very clean and tidy with a nice atmosphere."
  • "It was also nice to find a huge free carpark right outside the front door."
  • "The atmosphere was very relaxing."
  • "The place felt cosy and comfortable but modern."
  • "Always such a warm welcome, happy pleasant staff and brilliant atmosphere."

Cons:

  • "Only a shame that dogs are NOT allowed in the pub & there's very little grassy areas that you can take them."
  • "The pub in general lacked atmosphere."
  • "Pub was a bit draughty, could of done with the fire being lit or heating on."
  • "Was a bit on the noisy side but it was full so obviously a popular place for meeting friends and grabbing a bite to eat."
  • "The man in charge was not very professional, was using a feather duster to get at cobwebs when people were dining."
  • "The high chairs were absolutely disgusting, took half a pack of wet wipes to get one clean. Tables were sticky."
  • "On top of this my mother then goes to the toilet to be greeted by a filth covered toilet seat."

Value

Pros:

  • "And with the deals they have on certain days you can’t go wrong with the price."
  • "Great menu something for all tastes great value for money and all delicious."
  • "Tasty food at a good price."
  • "Thought the prices were really good for what we had."
  • "Food hot and tasty."
  • "The food was fresh and awesome."
  • "The food was very nice."

Cons:

  • "Food was hot, portions were minimal and quite pricey."
  • "The food and drinks are way overpriced, even given the current economic situation."
  • "Thought it was rather expensive for lunch time."
  • "Food wasn't great. Portion size was small with tasteless beans and not very hot."
  • "Had a 30% off voucher. Would come more often if there were more deals."
  • "The ribs were mostly bone and slightly over cooked. The chicken she had still had red veins in it which put her off."
  • "The steaks we ordered were far from satisfactory. So tough we could not cut it, never mind chew it."

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