The White Lion Hotel Reviews Summary

Service

Pros:

• "Fran our waitress was possibly the most pleasant waitress we've ever come across."
• "Staff were very welcoming and attentive to our needs."
• "Excellent service from Willow this evening, very friendly and fast service."
• "The staff were friendly and they all worked hard."
• "Staff were very helpful and eager to check up on you, ensuring you enjoy your stay."
• "Fabulous. Staff so friendly and helpful."
• "The staff are extremely friendly and professional, and an absolute pleasure to have a conversation with."

Cons:

• "Awful service rude servers."
• "Three of us, from this very industry decided we wanted to eat here last night and thanks to the useless waitress with a very big attitude problem we will never entertain these four walls again."
• "The service and attitude of the staff is a bit odd though and you feel like you've intruded in their space."
• "Food was atrocious service was so slow not enough staff on however staff were very friendly and helpful!"
• "The service is extremely painfully slow at the bar."
• "I got the impression that members of staff were arguing in the kitchen, and it wasn't a pleasant atmosphere."
• "The staff were not very forthcoming when we advised to let the chef know that the meal was horrendous."

Food Quality

Pros:

• "The food was good."
• "Food was served quickly, hot and very tasty indeed."
• "The food was great, better than your average pub grub."
• "The food was delivered fairly quickly, hot and delicious."
• "Everything is home cooked, even down to the chunky chips, and all very tasty."
• "Couldn't fault the food either."
• "Food was nice and the staff were helpful and friendly."

Cons:

• "I had the Sea bass which was tasteless and with soggy skin."
• "Ordered hunters chicken and steak pie. The small chicken breast (if you can see it on my plate) was not cooked and steak pie was one of the worse we have had."
• "Ordered the lasagne x 2. They arrived molten around the edges and cold in the middle."
• "Food was quite disappointing, had the Sunday roast beef and it was very tough with quite overcooked potatoes."
• "Very disappointed with the food & drink."
• "The food was terrible, my veg was raw and hard, forgot parts to my meals."
• "The food was mediocre at best."

Ambience

Pros:

• "Nice place, very clean and cozy atmosphere."
• "A welcoming place with a lovely beer garden and reasonable prices."
• "Nice atmosphere. Warm. Traditional. Covid safe."
• "This is a lovely pub in the heart of Ambleside with a cosy and homely atmosphere."
• "Lovely pub with a warm friendly cosy atmosphere. Good Choice of food available, something to suit everyone."
• "Great experience at this pub, absolutely brilliant staff here and very friendly."
• "Lovely welcoming pub with friendly staff."

Cons:

• "No sleep because a huge industrial fan was next to my room which ran constantly."
• "Been here for my birthday would not recommend this Hotel it's very noisy, breakfast is terrible and the room was not very good."
• "Mould in the bathroom, a lighter on the floor! Stained carpets and damp rotten windows which won't open."
• "The second time I’ve been disappointed with this place."
• "Food was poor. A side order of chips was tiny served in a shallow small bowl something you'd expect extra sauce to come in."
• "My lasagne has been microwaved to within an inch of it's life, and the garlic bread was 2 small fingers."
• "It didn’t feel welcoming like a pub should do, I felt like we were an inconvenience."

Value

Pros:

• "Good wheelchair access."
• "The manu is your typical pub fare and it reasonably priced."
• "A welcoming place with a lovely beer garden and reasonable prices."
• "Lovely place and the food is well cooked and you get massive portions for a very reasonable price."
• "Great place for good food at a fair price, the beer selection is good too."
• "Cask ales on special offer Mondays and Thurs. £2.99 a pint."
• "Good food and very friendly service."