The Salutation Reviews Summary

Food Quality

Pros:

• "We had Sunday lunch, it was very nice."
• "Always good service and great food at the Salutation."
• "The food was excellent. Freshly cooked lovely pub/atmosphere."
• "Brilliant, we were hungry and we weren't disappointed, staff very helpful and polite we ordered food 4 x children's meals all included a drink and 2 adult meals both with drinks total bill £25.50 great food at a fantastic price."
• "The food was amazing."
• "The food was also absolutely amazing- great value for money."
• "The food was amazing and for how busy the pub was I expected there to be a little wait but it came quicker then expected."

Cons:

• "Pizza this time burnt on the bottom for both of us."
• "Absolutely awful after ordering and paying, the food came and it was disgusting."
• "All the food in general looked like it was straight out of a school cafeteria."
• "Food - I had scampi and chips. Could not get my fork in either think it must have been reheated! Mushy peas cold and I mean cold."
• "The pizza didn't seem fresh and didn't taste good."
• "Tasteless food, I ordered a burger and my wife scampi. Overpriced and small portions. Just tasteless."
• "Food horrible. Sent back ... Had to ask 2hrs later for money back."

Service

Pros:

• "A friendly pub on front St Tynemouth currently with outside seating only Pleasant staff and quick service"
• "The staff were absolutely lovely."
• "staff were excellent. decorated our table with balloons and brought our chilled prosecco to our table making my friends special birthday."
• "Staff very friendly and helpful."
• "Staff are really friendly and helpful."
• "The staff were friendly, polite and speedy."
• "Incredible service from the lovely staff."

Cons:

• "I would have given this place 0 stars if I could. I took my son who has just undergone 3 operations on the base of his spine, he was meeting his workmates who he has not seen since June of last year. On arrival the 2 doormen would not let him in as he was wearing jogging pants, he was told it was against the dress code."
• "They were then unresponsive on the phone when we were trying to get in touch."
• "Tried to have a meal here. We didn’t stay because the woman Taking our details for the Covid information was antagonistic and very rude."
• "Getting served at the bar wasn't good. Only one person serving and 4 people in front of my husband."
• "Terrible staff who can’t be bothered and don’t want to work there."
• "Staff need to be a bit more customer aware. I had to wait quite a while at the bar before being served."
• "Very slow service at the bar, one lady trying to make coffees and serve."

Ambiance and Cleanliness

Pros:

• "Perfectly located in lovely Tynemouth and always a stop off after a walk on the beach with the dog."
• "Nice seating area at the back outside for anyone who has a dog."
• "Outside seating area is fantastic, very inviting and not just for smokers."
• "Always very clean and tidy may I state no more but highly recommend this establishment to anyone."
• "It was clean, toilets were clean and staff were really pleasant."
• "Lovely comfortable,clean, relaxing place to have lunch."
• "Pleasant surroundings good atmosphere."

Cons:

• "Asides from the heaters in the yard being hopeless. There was scuffles between groups of chavs and the staff chose to do little about this and instead served them more drinks rather than ask them to leave."
• "Also very dirty facilities. Could do with a good scrub."
• "The place was filthy We wiped our table 4 times with antibac wipes due to covid concerns and the 4th was still black."
• "The ladies toilet was overflowing blocked with excrement and tissue on the floor the men's smelt of urine."
• "There was a table of girls in who were very drunk and the language was appalling and this was at 1.30pm when there were children in the place."
• "the toilets were not fantastic No loo roll in any of the cubicles and although clean enough a bit tired."
• "We were led through the bar to the beer garden and showed us our table with no cover seats were soaked the bar lad tried to dry the seats which was impossible as the benches were wood!"

Value

Pros:

• "Great value on drinks, nice bottle of wine."
• "A great cheap meal for 2 people. £10 for 2 meals."
• "The price is great too."
• "The food was superb and wasn’t ridiculously priced."
• "The drinks and food were great."
• "Absolutely amazing and value for money."
• "Food is lovely and very reasonable."

Cons:

• "It would've gotten five if it hadn't gotten rid of my favourite drink there!"
• "Would of give 5 stars but never realised until we left that we had been over charged for pint and a half we were charged for 2 pints."
• "Two small poor quality meals with two drinks for £40 is daylight robbery."
• "The drinks and food are so expensive and the beer garden is in the shade with three booth."
• "Had a lovely lunch with my family the pepperoni pizza was delicious but I nearly fell off my chair when charged £2.50 for a small bottle of fruit shoot for my grandson, surely this has to be a mistake, daylight robbery at its best."
• "£6.50 for two of the smallest garlic slices and a handful of skinny fries, and I mean a handful. Disappointing."
• "Left feeling hungry after spending £32 pound on 2 drinks and 2 meals."