Dukes Inn Sidmouth Reviews Summary

Service

Pros:

• "Table service which is fab when you are on your own, friendly and efficient."
• "Excellent and friendly staff and community of regulars and visitors."
• "The best thing about the place was the service, they all seemed invested in our experience."
• "Was served in the evening by Dan whom should take a bow to how fantastic his service was, above and beyond is the term to use."
• "Our server was very attentive and engaging."
• "Staff were friendly and really helpful."
• "Service outstanding- especially mr Assim the manager was outstanding and so calm and professional."

Cons:

• "Minus points are very little in the way of casual seating in the bar."
• "The waiter service was a nice touch but very slow to get a server's attention."
• "The service was terribly slow, we waited about 45 minutes for the single starter that was ordered, and another 25 after that for main courses."
• "Once we finished our drinks we, like many others around us had to go to the bar to pay only to be greeted by unfriendly customer service."
• "Service to order was slow but once we ordered our food and drink came out quickly."
• "The rest of the service was poor, had to reorder out drinks after waiting for ages and we had to ask to pay our bill."
• "Once seated they told us it was table service so we read the menu and then sat and waited 15 minutes for anyone to come to us."

Food

Pros:

• "Beautiful food with a good menu."
• "The food was very tasty."
• "Well cooked good food."
• "The food I had seabass was sublime and the best thing I've had whilst in devon."
• "Food was pretty good, a lot of fresh produce."
• "Had market fish of the day (Bream) accompanied by a delicious sauce with lovely vegetables and new potatoes."
• "Food excellent, best mussels I have ever eaten."

Cons:

• "Disappointed with food, not as described on menu."
• "The coating on the squid was soft and doughy."
• "Gravy was tasteless. Stuffing was a hard dry block of something tasteless."
• "Fish tasteless and greasy but would go again for something other than fish and chips."
• "The roast potatoes were dark brown and severely overcooked - horrible leathery skins, mushy on the inside."
• "Food wasn't up to snuff - the side veggies are on the verge of raw."
• "Although the staff were lovely I can't say the same for the food served. We had the 'no turkey Wellington' which was mostly just pastry!"

Accommodation

Pros:

• "Rooms are modern, clean containing all the mod cons."
• "We stayed in the Duke's Den which was particularly roomy."
• "Room spotless. Comfy bed."
• "Accommodation is superb with comfy beds and great bathrooms."
• "Room was comfortable, nicely decorated and had a great view of the seafront."
• "Brilliant. Amazingly comfortable room with a sea view."
• "The room wasn't the biggest but it was clean, nicely decorated and the bed was comfortable."

Cons:

• "The bed, although comfortable, was quite a bit smaller than the one we were used to."
• "There was no ventilation in the room save a window that opened over the garbage, leaving the room either feeling stuffy or smelling off."
• "It was like sleeping on a steep cliff edge and It was also very noisy to sleep on, mattress horrible and pillows were like bullets."
• "The room’s bathroom smelt like a fish market."
• "Only one downer which was absolutely beyond control of Dukes- seagulls wake up at 4am and make a racket but I guess that's problem for any coastal town?"
• "Very strange room cancellation policy."
• "You enter the building through a crowded restaurant and there is nothing preventing someone from the street walking straight up to your room’s door."

Value

Pros:

• "Great value."
• "Superb value for money."
• "Definitely good value for money."
• "Good quality reasonably priced food."
• "Breakfast and dinner were amazing and definitely good value for money."
• "Really good value, given the quality locally sourced produce that comprises the menu."
• "Food & Drinks are well priced for the location, we don’t mind paying a little extra for great food and service."

Cons:

• "A little disappointing considering the cost of the meal."
• "Very expensive for what we had. Would not go back."
• "Food was excellent but very expensive."
• "Very expensive, and a very rude young lady on the door."
• "Beer could be less expensive 6 pounds a pint was too much for my liking."
• "Ordered a large wine, the prices on the menu are for small or medium so the price came as a bit of a shock."
• "No toast included with the order which meant the breakfast was relatively expensive compared to some other places in the town."

Atmosphere

Pros:

• "Dukes has a more informal and younger vibe but all the extra touches of its sister hotels."
• "Great service and atmosphere."
• "A nice friendly atmosphere."
• "Lovely and lively atmosphere in the summer months with often live music and outdoor seating."
• "The bar and restaurant are open to the public, creating a very relaxed inclusive atmosphere."
• "Great vibe in the outside seating area."
• "Inside is welcoming and friendly."

Cons:

• "So disappointed."
• "Massively disappointing."
• "Lacking atmosphere, lack of all day meals, lacking everything."
• "The place was freezing cold, and the door was left open meant most everyone had coats on."
• "Its a pub bistro, I found it a bit pretentious."
• "The disappointing bit is an utter lack of fish on the menu."
• "Absolutely disgusting service would not recommend to anyone."